Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Wallace

Boston,MA

Summary

Dedicated and detail-oriented professional with over 10 years of experience in the hospitality industry. Proven ability to provide exceptional customer service, manage high pressure situations and maintain a positive attitude. Skilled in order taking, menu recommendations, and creating a memorable dining experience.

Overview

5
5
years of professional experience

Work History

Server

Brewers Fork
Charlestown, MA
03.2026 - Current
  • Processed and accurately inputted orders into the restaurant POS system.
  • Collaborated with kitchen staff to facilitate timely food preparation and delivery.
  • Monitored guest satisfaction levels, addressing concerns to enhance their experience.

Server

Surf Club, Newport
Newport
03.2022 - 06.2025
  • Provided attentive and friendly customer service in a high-volume beachfront restaurant.
  • Managed multiple tables efficiently, ensuring a seamless dining experience for guests.
  • Assisted in training new waitstaff and contributed to maintaining a positive team atmosphere.

Server/Bartender

Pasta Beach, Newport
Newport
01.2021 - 02.2022
  • Greeted and seated guests, presented menus, and made knowledgeable food and drink recommendations.
  • Maintained a clean and organized bar area and ensured responsible alcohol service.
  • Guided guests through the menu, including wine and cocktail pairings with particular pasta dishes.

Education

Associates of Science -

Colorado Mountain College
Aspen, CO
06-2018

Skills

  • Order-taking and point-of-sale system proficiency
  • Time management and multitasking abilities
  • Team player and ability to work under pressure
  • Rhode Island TIPS certified

Timeline

Server

Brewers Fork
03.2026 - Current

Server

Surf Club, Newport
03.2022 - 06.2025

Server/Bartender

Pasta Beach, Newport
01.2021 - 02.2022

Associates of Science -

Colorado Mountain College