Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Weathers

Newark,New Jersey

Summary

Qualified customer service representative with 5+ years in a fast paced customer service environment, 4 years in the call center field as a customer service representative. Personable and professional under pressure and I’m a very fast learner. Creative and resourceful with strong initiative and problem solving skills. Neat and clean professional appearance.

Overview

9
9
years of professional experience

Work History

Cashier/ Customer service Representative/ Call center

Union, New Jersey
09.2015
  • Greet all customers and provide them with prompt, courteous service and assistance
  • Understanding operation of cash register and follow cash handling procedures If applicable
  • Perform price check functions if needed
  • Answer phone promptly in a professional manner, direct calls and solved customer problems
  • Western union cash handling, sending and receiving

Premier Security

Premier Security
Newark, NJ
04.2022 - 02.2025

Maintain a clean and nice school

Make sure it’s a safe cross walk

Conduct tours ever hour

Make sure nobody in the building

Security Officer

Motivation Security
Newark, NJ
04.2022 - 06.2024

Monitor premises, identify potential threats, and maintain a strong presence.

Make sure its a safe school environment for the kids

Report suspicious activity

Make sure the kids cross the street safe.

Doing tours every hour

Making all guest sign in and out ,

Camera monitoring

Daily logs

Scanning check point

Cabinet Cleaner

Accufleet International
Elizabeth, NJ
01.2020 - 03.2020
  • Clean the inside of the aircraft
  • Use special chemicals and supplies
  • Wear PPE protection

Cashier/Retail

Target
Union vauxhall, New Jersey
02.2019 - 01.2020
  • Customer Service
  • Clothing
  • Handling money
  • Trained employees

Metro One loss Security service group
Union, NJ
01.2016 - 02.2018
  • Access control detect, deter observe in report
  • Alertness making sure you pay attention at all times
  • Prevent losses and damage by reporting irregular activities
  • Monitoring surveillance equipment
  • Secure premises and personnel by patrolling property

Education

Associates Degree - business Administration

Essex county college
Newark, New Jersey

Diploma - undefined

Marion P Thomas High school
06.2015

Skills

  • Customer Service
  • Call center
  • Proficient in Microsoft office, including word, excel, Outlook and PowerPoint
  • Office assistant
  • Order picking
  • Trainer
  • Outbound calls
  • Inbound calls
  • Warehouse
  • Cabinet cleaner
  • Autism experience

Timeline

Premier Security

Premier Security
04.2022 - 02.2025

Security Officer

Motivation Security
04.2022 - 06.2024

Cabinet Cleaner

Accufleet International
01.2020 - 03.2020

Cashier/Retail

Target
02.2019 - 01.2020

Metro One loss Security service group
01.2016 - 02.2018

Cashier/ Customer service Representative/ Call center

09.2015

Associates Degree - business Administration

Essex county college

Diploma - undefined

Marion P Thomas High school
Monique Weathers