Monique Williams
Canton,GA
Summary
Professional with a background in leadership and operational excellence, ready to drive strategic initiatives and streamline processes. Known for fostering team collaboration and delivering consistent results, adapting effectively to evolving demands. Expertise spans project management, strategic planning, and stakeholder communication. Possesses strong problem-solving abilities and a proactive mindset, ensuring organizational goals are met efficiently and effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Director
The Goddard School of Canton
05.2024 - Current
- Oversee a staff of 25-30 teachers
- Clerical work includes answering phones, taking messages
- Communicating with parents
- Aide teachers in lesson planning
- Mediation
- Manage programs within the school
- Providing support for the other directors and teachers
- Schedule and conduct interviews
- Schedule tours of the schools
- Run daily operation
- Administer medication
- Organizing events
- Conduct monthly drills
- Update forms
- Enrolling in new students
Pre-K Assistant Teacher
The Goddard School of Canton
01.2022 - 05.2024
- Develop and implement age appropriate and engaging lesson plans for a class of 16-18 pre-k students
- Successfully provide a safe and nurturing environment for the students
- Collaborate with parents, specialists, other teachers, and administration to develop individualized lesson plans for certain students
- Teaching my students life skills along with educational needs required as they enter kindergarten
- Perform administrative duties when needed
Lead Teacher
Legacy Academy of Sugarloaf
01.2021 - 01.2022
- Lead teacher in preschool classroom to 16 children
- Stepped into the administrative role when needed
- Developed age appropriate and engaging lessons for 3 yr
- Olds
- Utilized a variety of teaching strategies and classroom managing techniques
- Worked with special needs children and developed appropriate learning techniques for each child
Customer Service Rep
NexRep
01.2020 - 01.2021
- Company Overview: Customer service rep for private client Zeus Living
- Handled inquiries and complaints via email, text, and call
- Referred the problems according to tier and created tickets for the service needed
- Handled each call with care, compassion, and professionalism
- Customer service rep for private client Zeus Living
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
01.2024
Skills
- Computer Literacy
- Organization and time management
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively
- Problem-solving
- Customer service
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Business administration
Personal Information
Gender: m/w
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Assistant Director
The Goddard School of Canton
05.2024 - Current
Pre-K Assistant Teacher
The Goddard School of Canton
01.2022 - 05.2024
Lead Teacher
Legacy Academy of Sugarloaf
01.2021 - 01.2022
Customer Service Rep
NexRep
01.2020 - 01.2021
Bachelor of Science - Business Administration
Southern New Hampshire University
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