Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Williams

Ruston,LA

Summary

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Cato's Fashion
Ruston
02.2024 - 07.2024
  • Provided accurate information about products and services to customers.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Secretary's Assistant

Upon The Rock Church
Ruston
01.2023 - 02.2024
  • Answered multiple phone lines, and kept accurate records of incoming contributions.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.

Education

Bachelor of Science - Biology

Grambling State University
Grambling, LA

Skills

  • Laboratory techniques
  • Data analysis
  • Microscopy techniques
  • Report writing
  • Team collaboration

Timeline

Customer Service Representative

Cato's Fashion
02.2024 - 07.2024

Secretary's Assistant

Upon The Rock Church
01.2023 - 02.2024

Bachelor of Science - Biology

Grambling State University
Jada Williams