Monique Zarazua
Bloomington,CA
Summary
Energetically leveraged medical office administration and direct patient care skills at Arrowhead Evaluation Services, enhancing patient experience and streamlining back-office operations. Excelled in phlebotomy and bilingual communication, significantly improving patient comfort and efficiency. Achieved a notable increase in team productivity by optimizing patient flow and maintaining strict HIPAA compliance.
Overview
2
2
years of professional experience
Work History
Outbound Medical Assistant
Arrowhead Evaluation Services
Redlands, California
01.2025 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Documented notes during patient visits.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized charts, documents and supplies to maintain team productivity.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Measured vital signs and took medical histories to prepare patients for examination.
(Intern) Medical Assistant
Heart Center of Riverside
Riverside, California
11.2022 - 12.2022
- Scheduled appointments for patients via phone and in person.
- Assisted back office patient processes to reduce office wait times.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Documented notes during patient visits.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Education
Medical Assistant Certificate -
Mission Career College
San Bernardino, CA09-2022
Skills
- Medical office administration
- Phlebotomy
- Data entry
- Patient scheduling
- Restocking lab supplies
- pH testing
- Vital sign monitoring
- Medical terminologies
- Wound care management
- Vital signs monitoring
- Health screening coordination
- HIPAA compliance
- Direct patient care
- Suture removal
- Patient triage
- Venipuncture and phlebotomy
- Fluent in spaniash
- EKG administration
- Infection control procedures
Accomplishments
- CPR Certified
- CMA Certified
- Osha
- Hippa
- Blood Borne Pathaogen Training
- Honor Roll Certificate
Timeline
Outbound Medical Assistant
Arrowhead Evaluation Services
01.2025 - Current
(Intern) Medical Assistant
Heart Center of Riverside
11.2022 - 12.2022
Medical Assistant Certificate -
Mission Career College