Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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MONIQUE ZODIACAL

Lynnwood,United States

Summary

Dynamic Medical Assistant with over 10 years of experience in healthcare and customer service, dedicated to enhancing patient care and operational efficiency. Proven expertise in patient education, insurance verification, and the use of different EHR systems. Skilled in leading to improved patient satisfaction and care delivery. A reliable team player with strong organizational capabilities, committed to fostering a supportive environment and ensuring optimal patient outcomes.

Overview

9
9
years of professional experience

Work History

Lead Medical Assistant

St. Mary's Medical Center
Long Beach, United States
05.2025 - Current
  • Managed small clinic operations for two cardiologists, Cerner EHR
  • Insurance knowledge, Processing all Referrals & Auths via fax or ins portals, Excel spreadsheets
  • Scheduling all Pt, scheduling MD surgeries & house visits, register hospital pt. On ms4
  • Refills, pre-op/post-op instruction, pt. Education, DME processing
  • Quality control, ordering supplies, medication management

Medical Assistant

Stanford University Healthcare
San Jose, United States
09.2016 - 10.2022
  • Answering multiple phone lines, Assist front office when needed, scanning, faxing, excel, Microsoft office/word, sch. Appointments
  • Managed referrals and Auths, refill, pt. Messagin, pt. Education
  • Rooming, vitals, enter pt. CC
  • Lead MA during urgent care weekend operations, maintaining high-quality service during peak times.
  • Injection, venipuncture, efficient lab processing, autoclave knowledge, disinfecting instruments
  • All POC Tests

Education

Diploma - Medical Assistance

Carrington College
San Jose
10-2015

Skills

  • Patient Care
  • NextGen
  • Insurance Verification
  • Injections/Vaccines
  • Excel
  • MS4 Systems(reg Pt)
  • Rooming
  • Blood Draw
  • EClinicals EHR
  • Scheduling
  • Vitals
  • Authorizations/Referrals
  • EPIC EHR
  • Multiple Phone lines
  • Patient education
  • Microsoft Office

Personal Information

Title: MEDICAL ASSISTANT

Languages

English

Timeline

Lead Medical Assistant

St. Mary's Medical Center
05.2025 - Current

Medical Assistant

Stanford University Healthcare
09.2016 - 10.2022

Diploma - Medical Assistance

Carrington College
MONIQUE ZODIACAL