Summary
Work History
Education
Skills
Timeline
Generic

Moniqueka Bell

Florissant,MO

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Work History

Customer Service Representative

American Water Works Company
St Louis, Missouri
08.2024 - 12.2024
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

High School Diploma -

Hazelwood West High School
Florissant, MO
05-2014

Skills

  • Complaint resolution
  • Account updating
  • Scheduling
  • Report creation
  • Relationship building
  • Call center experience
  • Verbal and written communication
  • Follow-up skills
  • Customer relations
  • Time management

Timeline

Customer Service Representative

American Water Works Company
08.2024 - 12.2024

High School Diploma -

Hazelwood West High School
Moniqueka Bell