Monisha Mohanan
Hudson,United States
Summary
Energetic human resources professional with 4 years of experience working on different HR gamut. Experience in effectively managing recruitment, on boarding, performance management & benefits. Adept in assisting with the recruitment of employees, as well as the management of existing employees. Experienced in managing employee and community outreach programs, and dedicated to working towards the mission of a company. I'm committed to channeling my passion for human resources to ensure that the department operations run smoothly and deliver maximum value to the organization.
Overview
15
15
years of professional experience
Work History
Human Resources Administrator/Recruitment Specialist
Communication Technology Services
11.2021 - Current
- Provided full spectrum of recruitment to all open positions as assigned by the human resource director.
- Owned entire onboarding program - personnel file creation (to compliance/ retention standards), new hire documentation (via e-verify/ paylocity), orientation presentation, benefits, coordination with management post onboard.
- Entering payroll information and hours worked by employees in a tool called Spectrum.
- Meticulously sourced and screened candidate pools in an effort to provide hiring managers with high-quality candidates
- Revised job descriptions across all levels and 25+ categories
- Shadowed' and interviewed employees to construct an accurate picture of the duties and skills required for each position
- Maintain website as needed, including posting open jobs on Clear tool, applicant tracking system (ATS)
- Posted different jobs on Monster, Indeed, Craigslist, statewide unemployment websites
- Used tool like SkillSurvey to do the reference check for candidates
- Scheduled interviews and follow-ups, as well as on-boarding procedures for new hires
- Provided ongoing guidance to departments to ensure adherence to all company policies, regulations and laws.
- Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
- Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
- Developed comprehensive job descriptions to attract qualified candidates while accurately reflecting position requirements and responsibilities.
- Spearheaded diversity and inclusion initiatives throughout the organization by creating tailored training programs and fostering an inclusive work environment.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
- Implemented succession planning processes designed to identify high-potential employees for leadership roles within the organization.
- Administered compensation programs that ensured equitable pay structures while aligning with budgetary constraints.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Prepared new hire letters, employee contracts, and corporate policies.
- Answered employee inquiries regarding health benefits and 401k options.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
Human Resources Assistant
Communication Technology Services
09.2019 - 08.2021
- Manage on boarding process for all technicians & senior staffs
- Maintain all personnel, benefit, & criminal files along with I-9 & termination logs
- Spearhead all aspects of the company's open enrollment period for over 400 employees nationwide
- Facilitate year end talent reviews & articulate team strengths
- Design new employee benefit packages and sent them via mail & email
- Complete termination paperwork and exit interviews
- Assist with performance management procedures
- Manage HRIS systems - Paylocity tool (local and corporate), perform data entry, and ensure accuracy of data for all workforce/employee changes
- Issues Memo to employees who got salary hikes & promotions
- Serve as a primary point of contact for employees for general inquires related to HR programs & practices
- Play an integral role in the development and implementation of human resource policies
- Complete Verification of Employment for existing & former employees
- Work to foster high job satisfaction ratings by resolving issues promptly.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
HR Assistant/ Onboarding Specialist
Sigma Systems, INC
06.2019 - 09.2019
- Manage the whole on boarding process, ensuring that all pre-employment processes and forms are completed accurately
- Responsible for preparing Offer letters, agreements, and other company-related documents
- Create payroll documents for new candidates
- Prepare work-orders for new contractors located in MA state as per state laws
- Prepare new employee packets
- Work on ICORI to do the background verification for candidates who lives in Massachusetts
- Create clear policies and employee handbooks that explain company operations
- Gather and process paperwork, like contracts and non-disclosure agreements
- Assist with day to day operations of the HR functions and duties
- Provide clerical and administrative assistant to C.E.O
- Director of Business Operations
- Compile and update employee records (hard and soft copies)
- Maintain payroll and personnel file for each employee
- Partner with the enterprise legal team to ensure the on boarding process remains compliant with local and federal regulatory requirements
- Utilize tools like Peoplefacts and HireRight to do the background verification for candidates
- Work in various Vendor Management Systems (VMS) Provider sites like Beeline, Wand, Fieldglass, & Staffer Link
- Maintain employee information and protect operations by keeping human resource information confidential
- Work on certifications like DBE (Disadvantaged Business Enterprise), MBE (Minority Business Enterprise, & WBE (Women Business Enterprise)
- Work with various Insurance providers like Vision, Dental, Medical, Long-Term, Short-Term Disability
- Perform assortment of duties as assigned.
HR Mobility Consultant
IBM
11.2013 - 07.2014
- Assisting or managing assignee's traveling on International Assignments from the time they are about to start until the assignment ends
- Responsible in briefing assignee's on end to end process and requirements related to his/her travel
- To ensure the timeliness in completion of each activity
- Coordinate with various other support functions inorder to cater to assignees requirement which includes the VISA process, taxation, accommodation, compensation, and benefits
- Responsible for issuance of extension letter, assignment related letter as part of the documentation
- Enter data in Global move tool to ensure data accuracy
- Aid knowledge transfer within the group
- Ensure timely communications and educate assignees on all the updates/modifications of policies and processes within the mobility
- Handle different outbound projects to the European region
- Conduct weekly calls with Project Managers, Geolocation Managers, & Immigration Team
- Work closely with employee's and their family during the relocation process
- Collaborate with employee payables team to manage assignee claims
- Check documents pertaining to tax authorization, life Insurance, and pension
- Validate documents before an employee is on board for the new assignment.
Process Associate (Staffing Specialist)
Genpact
01.2009 - 05.2013
- Taking care of end to end recruitment; right from understanding the requirements from Operations Managers till onboarding of the candidate.
- Coordinate with the panel and understanding their requirements pertaining to the job positions.
- Source relevant resumes through Job-portals, employee referrals, & internal database.
- Conduct the first round of telephonic interview and schedule time with the candidate for another round of interview with the Account Manager.
- Conduct online aptitude test, voice assessment, counseling, coordinate client interview and providing the necessary inputs during the hiring process.
- Scheduling and coordination of interviews between the Account Manager and the candidate – obtaining feedback as quickly as possible from Account Manager
- Conduct Address Verification, Database Verification, Employment Verification & Educational Verification.
- Maintain HR records regarding compensation, health, and medical insurance.
- Take final HR round, inform applicants of job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities, and other related information.
- Assist in creating documentation for all new hires and continued to build files in accordance with the HR protocol.
- Create compliance log intended for management use each month.
- Assist in maintaining all hard copy files for the HR department.
- Assist in updating all benefits information, while extending important knowledge pertaining to benefits to employees.
- Update and maintain applicant tracking system/candidate database.
- Manage external agency relationship to maintain candidate flow and control costs.
- Responsible for reference checks for the new employees
- Provide weekly candidate pipeline report & updated headcount to business heads.
- Work with recruitment agencies to source for candidates for specific job positions.
- Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
- Maintained a professional, pleasant, and hardworking demeanor day in day out.
Education
Post Graduate Diploma in Management - Human Resources & Marketing
Jaipuria Institute of Management
05.2013
Bachelor of Science - Botany, Chemistry, Zoology
University of Rajasthan
India11.2009
Skills
- Critical thinking and problem solving
- Microsoft Office
- Effective Communication
- Time Management
- Ability to Multitask
- Fast Learner
- Ability to Work Under Pressure
- Ability to Work in a Team
- Employee Relations
- Employee Recruitment & Retention
- HRIS Tools (Paylocity, SkillSurvey, Shield Background, Bswift, Spectrum)
- Communication Skills
- Change Management
- Employee Engagement
Personal Information
Title: HUMAN RESOURCES PROFESSIONAL
Timeline
Human Resources Administrator/Recruitment Specialist
Communication Technology Services
11.2021 - Current
Human Resources Assistant
Communication Technology Services
09.2019 - 08.2021
HR Assistant/ Onboarding Specialist
Sigma Systems, INC
06.2019 - 09.2019
HR Mobility Consultant
IBM
11.2013 - 07.2014
Process Associate (Staffing Specialist)
Genpact
01.2009 - 05.2013
Post Graduate Diploma in Management - Human Resources & Marketing
Jaipuria Institute of Management
Bachelor of Science - Botany, Chemistry, Zoology
University of Rajasthan
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