Shawntel Casey
Stuart
Overview
10
10
years of professional experience
Work History
Human Resources Specialist(Recruitment&Placement)
US Army Civilian Human Resources Agency
McAlester
02.2024 - Current
- Utilizes a wide range of HR practices, laws, regulations, policies, and precedents sufficient to provide HR management advisory and technical services on customer functions and work practices related to recruitment and classification.
- Utilizes Human Resources Information Systems to perform a wide variety of recruitment and classification functions. Advises management on a wide variety of recruitment strategies, sources, and special programs, recruitment, relocation, and retention incentive programs.
- Provides position management and classification support to assigned organizations under various personnel systems.
- Provides staffing advisory services based on the serviced Command's local, regional, or national staffing priorities and takes proactive measures to anticipate the Director's/Commanders' needs.
- Provides guidance on merit system principles, prohibited personnel practices, and the development and use of valid selection criteria.
- Provides written techniques sufficient to develop and deliver briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of CHRA findings and recommendations.
- Review and process personnel actions, ensuring accuracy and compliance with federal regulations and agency policy. Analyze SF-50s and supporting documentation to validate appointments, pay, tenure, and employment status.
- Code and process personnel actions in accordance with OPM guidelines.
- Reviewed resumes and applications to support job selections.
Human Resource Assistant
US Army Civilian Human Resources Agency
McAlester
07.2023 - 02.2024
- Assisted applicants during the recruitment process, assign correct documents needed for the onboarding process.
- Initiated appropriate conditions of employment for new and/or internal hires. Such as, physical examinations, drug testing, and security checks.
- Initiated the Personnel Security Investigation Portal (PSIP) for the appropriate background investigation and/or clearance for new and/or internal hires.
- Use several software programs in support of many HR duties. Maintained and updated multiple spreadsheets.
- Verified completeness and accuracy of forms and submit for processing.
- Assisted with making job offers, coordinating enter-on-duty (EOD) and release dates.
- Presented new hire orientation.
- Explained pay rates, pay periods, annual and sick leave accrual, etc. to familiarize employees that are new to the Federal Government with certain HR terminologies and practices.
- Composed emails and other correspondences.
- Ensured accuracy and timeliness of information, spelling, grammar construction, and punctuation.
- Knowledge of the Merit System Principles and Prohibited Personal Practices.
- Strong decision-making skills, good judgement, and problem-solving skills.
- Good organizational skills, communication skills, and multi-tasking skills.
- Organized HR events and activities to promote engagement within the agency.
- Verified timecards for discrepancies and corrected errors.
Loan Processor-Loan Editor
BancFirst
McAlester
09.2021 - 07.2023
- Reviewed and verified borrowers' income, credit reports, and supplemental information to prepare documents for underwriting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Created and completed loan submission packages.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Filed completed packages quickly and efficiently.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Upheld compliance with privacy and security requirements.
- Evaluated small business and commercial loans for approval.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Analyzed balance sheets for mistakes and inaccuracies.
- Posted financial data in Excel spreadsheets and managed inventory.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Interviewed potential participants to determine eligibility.
Tag and Title Clerk
Stuart Tag Agency
Stuart
05.2018 - 09.2021
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Investigated and solved accuracy issues on titles, odometer readings, and power of attorney.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
Boutique Owner
Wild Horse Boutique
Atoka
09.2017 - 12.2018
- Wore clothing to represent brand and aesthetic of boutique.
- Devised pricing strategies based on company policies and promotional considerations.
- Cultivated loyal customer base by providing excellent customer service.
- Updated fashion accessories and samples with buyers on seasonal basis.
- Printed merchandise inventory reports and conducted check of physical stock inventory.
- Responded to customer service issues and worked with parties to effectively communicate and resolve.
- Compute sale prices, total purchases and processed payments.
- Operate cash register to process cash, check and credit card transactions.
Loan Processor
Farmers State Bank
Allen
12.2015 - 09.2017
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Followed up with appropriate stakeholders for guaranty approval, charge off and maturity extension.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering loans.
- Evaluated small business and commercial loans for approval.
- Determined completeness of CPC packages, including recovery documentation, legal fees, valuations and lien searches
- Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
- Evaluated financial statements and contacted institutions and customers to clarify details.
- Created and completed loan submission packages.
- Maintained complete confidentiality of all submitted information according to release guidelines.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Checked approvals against established bank and government lending standards.
Secretary
TASC
Ada
08.2015 - 12.2015
- Received and routed incoming calls and correspondence to promote timely communication.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Completed supply orders and maintained appropriate levels of office supplies.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Revised and maintained master calendar for client appointments.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Education
High School Diploma -
Coalgate High School
Coalgate, OK05.2011
Skills
- Bank deposits
- Account management
- Payment collection
- Problem resolution
- Relationship development
- Inventory management
- Project organization
- Organization
- Invoice generation
- Active Listening
- Multi-Tasking skills
- Critical Thinking
- Self Motivated
- Clerical
- Quick Learner
- Excellent telephone and oral communication skills
- Loan Closing
- Loan File Review
- Administering Interviews
- Scheduling Participants
Timeline
Human Resources Specialist(Recruitment&Placement)
US Army Civilian Human Resources Agency
02.2024 - Current
Human Resource Assistant
US Army Civilian Human Resources Agency
07.2023 - 02.2024
Loan Processor-Loan Editor
BancFirst
09.2021 - 07.2023
Tag and Title Clerk
Stuart Tag Agency
05.2018 - 09.2021
Boutique Owner
Wild Horse Boutique
09.2017 - 12.2018
Loan Processor
Farmers State Bank
12.2015 - 09.2017
Secretary
TASC
08.2015 - 12.2015
High School Diploma -
Coalgate High School