Monisha T. Jenkins-Johnson
Cambridge,MD
Summary
Hard working , reliable professional with 10 yrs of experience providing customer support in busy environments . An unwavering commitment to customer service , with the ability to build productive relationships ,and win customer loyalty . I Love to learn new things and enjoy helping others. I'm very friendly. I get along with everyone.
Professional caregiver with strong commitment to providing high-quality care and support. Proficient in managing both physical and emotional needs, ensuring comfort and safety. Known for effective teamwork and adaptability to changing circumstances, consistently building trust with clients and their families.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Elderly Caregiver
Candlelight Cove
06.2022 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Enhanced residents' day-to-day experiences by listening to their stories and providing companionship.
Private caregiver
Libby's Loving Hands
01.2021 - Current
- Bathe, bathroom
- Clothing, medication reminder
- Lite housekeeping, cook breakfast
Server, Dietary Aide, Manager Assistant
Richmond Pines
06.2019 - 09.2020
- Print tickets
- Load the food cart and take it to the dining room
- Wash dishes, put dishes away
- File papers, take orders
- Inventory on food and drinks
- Clean office, dust sweep, mop floor
- Prep fruit and food
Server, Dining Room and Cafeteria Attendant
Integrace Bayleigh Chase
04.2016 - 04.2019
- Load food cart and take to dining room
- Take temperature before food is served and after served, stock up everything, wipe down everything
- Turn on steamers and turn off steamers, serve food to the residents, serve them drinks
- Collect plates, glass silverwares, napkins, and tablecloth
- Wash dishes and set the tables backup for lunch and dinner
- Stock up everything, wipe down everything
- Always keep a smile on your face and respect everybody
Cashier
Taco Bell/KFC
09.2011 - 07.2014
- Received payment by cash, credit cards, check, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Greeted customers entering establishments and answered customers' questions, and provided information on procedures or policies
- Cleaned food preparations areas, cooking surfaces, and utensils
- Read food order slips or receive verbal instructions as to food required by patrons, and prepare and cook food according to instructions
- Measured ingredients required for specific food items being prepared
Housekeeper/Custodian/Laundry Worker/Maid
Genesis Elder Care The Pines
07.2004 - 05.2010
- Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles with dressing and grooming
- Household cleaners, utilities, hygiene, nutrition, or infant care
- Administered besides or personal care, such as ambulation or personal hygiene assistance
Stocking Inspectors, Testers, Sorters, Samplers
Walmart Connection Center
04.2004 - 06.2004
- Marked price information on tickets, shelves and items by hand or using a ticket-printing machine
- Answering customers questions about merchandise and advising customers on merchandise selection
- Took inventory or examined merchandise to identify items to be reordered or replenished
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Received, opened, unpacked, and issued sales floor merchandise
- Cleaned displayed cases, shelves, and aisles
Skills
- Customer support
- Customer service
- Relationship building
- Customer loyalty
- Learning
- Helping others
- Friendly
- Interpersonal skills
- Housekeeping
- First aid and safety
- Compassionate client care
- Fall prevention
- Dementia Care
- Personal Hygiene Assistance
- Certified in CPR/AED
- Multitasking
- Reliability
- Dressing assistance
- Companionship
- Personal hygiene
- Communication Skills
Timeline
Elderly Caregiver
Candlelight Cove
06.2022 - Current
Private caregiver
Libby's Loving Hands
01.2021 - Current
Server, Dietary Aide, Manager Assistant
Richmond Pines
06.2019 - 09.2020
Server, Dining Room and Cafeteria Attendant
Integrace Bayleigh Chase
04.2016 - 04.2019
Cashier
Taco Bell/KFC
09.2011 - 07.2014
Housekeeper/Custodian/Laundry Worker/Maid
Genesis Elder Care The Pines
07.2004 - 05.2010
Stocking Inspectors, Testers, Sorters, Samplers
Walmart Connection Center
04.2004 - 06.2004
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