Monserrate Vivas
Miami
Summary
Great worker, ready to excel in fast-paced environments and ready to learn everything given. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs whenever needed. Skilled in managing multiple tasks all at once, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Sushi Maki
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during busy periods without sacrificing attention to detail or guest.
- Trained new staff on restaurant knowledge and service protocols, in order to succeed the restaurants needs.
Internship Student
Miami Dade Sherrifs Office
08.2024 - 12.2024
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Assisted colleagues in their tasks when needed.
- Gathered, organized and input information into digital database.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Education
Bachelor of Science - Crime Science
Florida International University
Miami, FL07-2025
Associate of Arts - Criminal Justice
Miami-Dade College
Miami, FL04-2023
High School Diploma -
Immaculata La Salle High School
Miami, FL05-2021
Skills
- Strong work ethic
- Leadership
- Time Management
- Problem Solving
- Agility
- Productivity
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internship Student
Miami Dade Sherrifs Office
08.2024 - 12.2024
Server
Sushi Maki
05.2021 - Current
Bachelor of Science - Crime Science
Florida International University
Associate of Arts - Criminal Justice
Miami-Dade College
High School Diploma -
Immaculata La Salle High School
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