Monserrat Dorantes
Sacramento,CA
Summary
8 years in HR management, specializing in recruitment, termination, and performance improvement. Expertise in organizing training to maintain safety standards and ensuring compliance with OSHA/Food Eco regulations.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Western Dental & Orthodontics
Sacramento, CA
08.2024 - Current
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Developed treatment plans based on individualized assessment of each patient's needs.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Tracked patient outcomes and prepared reports for healthcare providers.
- Obtained informed consent and payment documentation from patients and filed in system.
Department/Shift Manager
McDonald's
Sacramento
02.2021 - 11.2024
- Provided customer service, prepared food, and maintained cleanliness and hygiene standards.
- Managed systems such as Training, Food Safety, and Inventory Management.
- Oversaw hiring, training, scheduling, and performance management of restaurant crew.
- Supervised restaurant operations, ensured customer satisfaction, sales growth, and staff motivation during designated shifts.
Host
Bjs
Elk Grove, California
01.2024 - 06.2024
- Greeted and welcomed customers, managed seating arrangements, and facilitated smooth turnover to service staff.
- Answered calls, handled reservations, and provided information on promotions and events.
Maintenance Worker
Walmart Warehouse
Sacramento
11.2023 - 01.2024
- Conducted mechanical equipment repairs and maintenance, including flooring and roof upkeep.
- Ensured operational procedures were followed and contributed to maintaining cleanliness.
Production Leader
Garden Harvest
Sacramento
08.2023 - 10.2023
- Trained and supervised employees and volunteers, ensured adherence to safety guidelines and quality goals.
Education
High School Diploma -
Mira Loma High School
Sacramento06.2020
Skills
- HR Management
- Employee Relations
- Recruitment and Selection
- Training and Development
- Safety and Compliance
- Performance Management
- Communication Skills
Languages
- English, Fluent
- Spanish, Fluent, Serving as an interpreter
Timeline
Patient Care Coordinator
Western Dental & Orthodontics
08.2024 - Current
Host
Bjs
01.2024 - 06.2024
Maintenance Worker
Walmart Warehouse
11.2023 - 01.2024
Production Leader
Garden Harvest
08.2023 - 10.2023
Department/Shift Manager
McDonald's
02.2021 - 11.2024
High School Diploma -
Mira Loma High School