Monserrath Rivera
Stockton,CALIFORNIA
Summary
Dynamic professional with a proven track record at Camanche Hills Hunting Preserve, excelling in customer service and efficient pacing. Recognized for adaptability and problem-solving in high-pressure environments, consistently enhancing guest experiences. Skilled in administrative tasks and heavy lifting, ensuring seamless operations and fostering positive relationships with clients.
Overview
4
4
years of professional experience
Work History
Runner
Camanche Hills Hunting Preserve & Sporting Clays
Camanche, IA
09.2024 - 01.2025
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Monitored dining room and bar areas for signs of overcrowding.
- Established rapport with customers by providing friendly and attentive service.
- Monitored food and beverage supplies, assisting with restocking when needed.
Restaurant Hostess
Mimosa
Lodi, CA
05.2021 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Vision in Education
Sacramento, CA06.2025
Skills
- Customer service
- Efficient pacing
- Heavy lifting
- Administrative tasks
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Runner
Camanche Hills Hunting Preserve & Sporting Clays
09.2024 - 01.2025
Restaurant Hostess
Mimosa
05.2021 - 07.2024
Vision in Education