Monsur Ali
Hamtramck,MI
Overview
10
10
years of professional experience
Work History
Assistant Manager
Churchs’s chicken
Detroit , MI
04.2018 - 11.2023
- Conducted regular performance reviews for employees to identify areas of improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved conflicts between team members in an effective manner.
Shift Manager
Jet’s pizza
Detroit , MI
03.2016 - 03.2018
- Taught staff upselling techniques to meet revenue targets.
- Helped employees accomplish tasks during peak periods.
Server
H20 hookah lunch
Queens, NY
10.2013 - 02.2016
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Presented menus and answered questions regarding items.
Education
Associate of Arts - BBA
Shahjalal Üniversite of Science And Technology
Sylhet , Bangladesh 03-2012
Some College (No Degree) - Business Administration And Management
Pittsburg State University
Pittsburg, KSWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Employee Scheduling
- Employee Performance
- Operations Management
- Sales Monitoring
- Product and Service Knowledge
- Succession Planning
Timeline
Assistant Manager
Churchs’s chicken
04.2018 - 11.2023
Shift Manager
Jet’s pizza
03.2016 - 03.2018
Server
H20 hookah lunch
10.2013 - 02.2016
Associate of Arts - BBA
Shahjalal Üniversite of Science And Technology
Some College (No Degree) - Business Administration And Management
Pittsburg State University