Montana Bahr
Minnetonka,MN
Summary
Highly trained Implementation Specialist with systems configuration and maintenance and troubleshooting expertise. A diligent employee multitasking on very complex assignments. Ready for a new position that involves improving MEDITECH employees and customers understanding of Expanse.
Overview
3
3
years of professional experience
Work History
Implementation Specialist
MEDITECH
Minnetonka, MN
06.2021 - Current
- Lead training & installation of the Revenue Cycle application.
- Work with customers to troubleshoot software issues.
- Update & maintain online project tracking software for multiple customers.
- Created documentation related to revenue cycle & implementation for customers & internal documentation.
- Work closely with the Revenue Cycle team at a high & integrated level to meet customer & internal deadlines.
- Completed a MEDITECH Enrichment Program
- Brought multiple customers LIVE & transferred to service.
- Completed MaaS, AMB Add Ons, & READY implementations.
- Accompanied other specialists on site visits for support.
Education
BBA - Organizational Management
University of Minnesota - Duluth
Duluth, MN12-2020
Skills
- Implementation and configuration
- Issue Resolution
- Customer Support
- Documentation Development
- Technical Troubleshooting
- User Training
- Self Motivation
- Reporting and documentation
- Trained in MEDITECH
- Software Implementation
- Client education needs
- User Support
- Customer Service
- System optimization
Timeline
Implementation Specialist
MEDITECH
06.2021 - Current
BBA - Organizational Management
University of Minnesota - Duluth
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