Summary
Overview
Work History
Education
Skills
Timeline
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Montana Lee

Vancouver

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
06.2021 - 01.2022
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Team Member

MOD Pizza
09.2019 - 03.2021
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.

Assistant Coach

Camas Club Lacrosse
02.2019 - 09.2020
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Education

High School Diploma -

Mountain View High School
Vancouver, WA
05-2019

Skills

  • Excellent customer service
  • Verbal and written communication
  • Clear communication
  • Coaching and mentoring

Timeline

Barista

Starbucks
06.2021 - 01.2022

Team Member

MOD Pizza
09.2019 - 03.2021

Assistant Coach

Camas Club Lacrosse
02.2019 - 09.2020

High School Diploma -

Mountain View High School
Montana Lee