Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Emory Murphy

Emory Murphy

Portland

Summary

Experienced in implementing sanitation and cleanliness procedures to ensure optimal hygiene. Consistently utilizes effective cleaning methods to maintain high standards. Proven track record of reliability and thoroughness in all housekeeping tasks. 10 years of experience handling various types of cleaning. Dedication to creating a comfortable and clean environment.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

10
10
years of professional experience

Work History

Environmental Services Housekeeper

Moda Center
02.2023 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected both staff and customer bathrooms, breakrooms, and other common areas to promote sanitary treatment and services environment.

Grocery Team Member

Whole Foods Market
12.2020 - 01.2023
  • Accurately stocks product, maintains displays, tracks and communicates product spoilage, maintains accurate inventory count, maintains product knowledge and confidently assists customers. Also trained for the Maintenance role. Those responsibilities include hourly safety checks, keeping the store clean, resolving any spills or accidents, stocking supplies, running the bottle return, and servicing the bottle machine.

Hostess/Server

Jack London Revue
11.2109 - 03.2020
  • As Hostess I would greet customers as they enter a restaurant, take their reservations or put them on a waiting list, give them menus and show them to their seats. Also handled phone calls and customer queries about the restaurant and menu, and assisted various restaurant staff when necessary. As a server I would take orders, answer questions about the menu and food, sell the restaurant's food and drinks, take payment, communicate orders with the kitchen staff, seat customers, and help with customer service and cleaning.

Customer Satisfaction Specialist

Window World
03.2018 - 11.2019
  • Follow up with customers over the phone regarding their window installation, design customer survey templates, solicit customer satisfaction surveys, interface with installers regarding customer feedback, make sales calls to customers to schedule installation service, reschedule appointments as needed. Used Excel and Word.

Sandwich Artist

Subway
11.2017 - 03.2018
  • Prepares food neatly, accurately, and quickly, demonstrates a complete understanding of menu items and explains it to guests accurately, exhibits a cheerful and helpful manner when dealing with guests, checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.

Crew Members

Taco Bell
04.2015 - 12.2017
  • Take orders through the lobby & drive-thru, worked the line, counted down drawers at closing, sanitized the store, prepped for the morning crew, resolved customer complaints, and worked the registers.

Education

High School Diploma -

Edgewater Highschool
Winter Park
08-2011

Skills

  • Cleaning and sanitation
  • Team collaboration
  • Maintenance
  • Mopping and sweeping
  • Vacuuming
  • Window cleaning
  • Conflict resolution
  • Attention to detail
  • Restroom sanitation
  • Waste removal
  • Cleaning techniques

Timeline

Hostess/Server

Jack London Revue
11.2109 - 03.2020

Environmental Services Housekeeper

Moda Center
02.2023 - Current

Grocery Team Member

Whole Foods Market
12.2020 - 01.2023

Customer Satisfaction Specialist

Window World
03.2018 - 11.2019

Sandwich Artist

Subway
11.2017 - 03.2018

Crew Members

Taco Bell
04.2015 - 12.2017

High School Diploma -

Edgewater Highschool

Similar Profiles

CREATE PROFILE
Emory Murphy