Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Montana Watson

Summerville,SC

Summary

Sales Manager with a proven track record at The Barnwood Arms, excelling in customer relationship management and sales strategy development. Knowledgeable in firearm safety and training, I successfully increased sales through innovative promotions while ensuring regulatory compliance and delivering exceptional customer service. Passionate about creating engaging shopping experiences and fostering client connections.

Skilled Range Master with experience in overseeing firearm safety, training protocols, and range operations. Possess strong leadership skills and deep knowledge of safety procedures, and maintenance of shooting equipment. Contributed to improved operational efficiency and safety compliance in previous roles. Strengths include communication skills, problem-solving ability, and adaptability under pressure.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Manager

The Barnwood Arms
Ripon, CA
11.2019 - 12.2024
  • Provided customers with product information, including features and benefits of various firearms.
  • Organized displays to create attractive shopping experiences.
  • Assisted in stocking shelves with new merchandise from shipments.
  • Developed strategies for increasing sales volume through promotions and other marketing initiatives.
  • Checked customer identification documents before selling a firearm to verify age requirements were met.
  • Responded promptly to customer inquiries via phone, email, or in-person visits.
  • Resolved customer complaints in a professional manner.
  • Ensured compliance with all local, state, and federal regulations related to firearms ownership and operation.
  • Handled cashier duties including processing payments and issuing change and refunds.
  • Maintained accurate records of inventory levels, sales transactions, and customer contact information.
  • Trained personnel in the use of firearms handling equipment such as gun safes and trigger locks.
  • Prepared paperwork for background checks on potential buyers per applicable laws.
  • Demonstrated proper firearm safety practices to customers.
  • Connected with customers using strong conversational skills to uncover unique needs.
  • Advised customers on correct weapons, ammunition and accessories for intended uses.
  • Increased sales by cross-selling firearms and accessories purchases.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Range Master

The Barnwood Arms
Ripon, CA
11.2019 - 12.2024
  • Assisted in developing new training courses for shooters based on their skill level.
  • Implemented safety protocols designed to reduce risk of injury while using firearms during training exercises.
  • Responded promptly to emergency situations involving firearms accidents or injuries.
  • Inspected all ammunition prior to use on the firing line to ensure it met safety standards.
  • Provided guidance regarding proper storage of firearms when not in use at the range.
  • Managed inventory levels of ammunition supplies used during training sessions.
  • Evaluated potential hazards associated with operating a firearm range such as ricochets or muzzle blast exposure.
  • Instructed shooters on proper gun handling techniques as well as safe loading and unloading procedures for various types of weapons systems.
  • Conducted safety briefings to ensure proper range etiquette was observed.
  • Supervised and trained personnel on marksmanship techniques, weapons handling, and range operations procedures.

Team Supervisor

Roundtable Pizza
Riverbank, CA
07.2017 - 12.2020
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Served meals to customers in a friendly and courteous manner.
  • Ensured that all foods were prepared according to health department regulations.
  • Assisted with inventory management and restocking supplies as needed.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.

Education

High School Diploma -

Ripon High School
Ripon, CA
06-2017

Skills

  • Customer relationship management
  • Sales strategy development
  • Inventory management
  • Visual merchandising
  • Regulatory compliance
  • Product knowledge
  • Firearm safety
  • Training development
  • Emergency response
  • Customer service
  • Range safety management
  • Shooting instruction

Certification

DOJ CERTIFIED INSTRUCTOR- CA

Timeline

Sales Manager

The Barnwood Arms
11.2019 - 12.2024

Range Master

The Barnwood Arms
11.2019 - 12.2024

Team Supervisor

Roundtable Pizza
07.2017 - 12.2020

High School Diploma -

Ripon High School

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