Patient-focused, dedicated, and comparing with more than five years of experience providing exceptional care for patients with many different types of health concerns. Ensures efficient, accurate, and individualized care by working with other healthcare employees to execute strategic plans. An exceptional team player with an aptitude for communication and collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Health Navigator
Main Street Rural Health
252 Rural Acres Drive, Beckley, WV 25801
08.2024 - Current
Streamlined communication between patients and providers, ensuring timely appointments and access to essential health information.
Maintained up-to-date knowledge of healthcare policy changes and industry best practices, ensuring adherence to current guidelines.
Contributed to the development and implementation of organizational policies and procedures by providing valuable insights from direct patient interactions.
Assisted patients in navigating complex healthcare systems, simplifying the process of receiving appropriate care.
Served as a liaison between medical professionals, insurance companies, and social service agencies to coordinate necessary support for patients facing financial or logistical challenges.
Dental Assistant
Richlands Family Dentistry
01.2018 - 02.2024
Responsible for general clinic administrative work and maintenance, as well as completing lab work under the direction of the dentist
The primary responsibility is to prepare the examination rooms for appointments by sterilizing instruments and ensuring all necessary equipment is ready for the dentist
Assist the dentist during their procedures by handing them instruments and anticipating their needs throughout the appointment
Responsible for greeting patients as they arrive, Submitting billing details to the insurance company and scheduling the patient's next appointment before they leave the clinic
Other duties and responsibilities include:
Update and maintain client's dental records
Assist the dentist with complex dental procedures
Take and process X-rays of patients
Schedule patient appointments
Take billing and insurance details from patients
Advise patients on recommended oral hygiene
COVID-19 Team Lead/ Vista Nurse
American Highline Solutions
01.2021 - 01.2023
Traveled to all the surrounding schools in Tazewell County, Bland County and Russell County
Tested staff and kids for Covid-19
Educated patients on Covid-19
Checked in all patients and collected specimen
Labeled all lab work appropriately and sent to lab accordingly
Counted for all end of week inventory and submitted
Residential Technician
Cumberland Mountain Services
01.2016 - 01.2017
Supervise residents of a group home in all daily aspects of the residential program
Provide personal care and assistance to residents, but not limited to, bathing, dressing, and grooming
Coordinate daily schedules and duties/ activities for the residents
Transport and accompany individuals to and from medical appointments, recreational activities, and other scheduled activities as assigned by the supervisor
Complete reports as requested by supervisor
Provide coverage for all shifts and hours as needed
Lead Front Desk Receptionist
Appalachian Medical Associates
01.2015 - 01.2016
Welcomes visitors in person or on the telephone, directs visitors, maintains security and issues visitor badges, maintains telecommunication system, maintains safe and clean reception area, maintains continuity among work teams, contributes to team effort, and proffesinate in time management