Monte Dempster
Martinsburg,WV
Summary
Creative art student with significant academic experience studying fine art and creating original thought-provoking pieces. Skilled in a variety of artistic mediums, including painting, drawing and graphic design. Possesses excellent organizational, technical and communication skills with exceptional work ethic. Dedicated to producing quality work.
Overview
17
17
years of professional experience
Work History
Surgery Scheduling Coordinator
Centers For Advanced ENT Care
09.2012 - Current
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
Patient Coordinator, CMA
Chevy Chase Facial Plastic Surgery
04.2007 - 01.2011
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule tests and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Education
Bachelor of Arts - Fine Arts/Painting
Shepherd University
Shepherdstown, WV06.2025
Associate of Applied Science - Medical Assisting
Forsyth Technical Community College
Winston-salem, NC05.1996
Skills
- Customer Service
- Adaptable and Flexible
- Collaboration and Teamwork
- Critical Thinking
- Problem-Solving
- Relationship Building
- Time Management
- Attention to detail
Volunteer Experience
Shepherd University
Mural painting at Tabler Station Farm
Timeline
Surgery Scheduling Coordinator
Centers For Advanced ENT Care
09.2012 - Current
Patient Coordinator, CMA
Chevy Chase Facial Plastic Surgery
04.2007 - 01.2011
Bachelor of Arts - Fine Arts/Painting
Shepherd University
Associate of Applied Science - Medical Assisting
Forsyth Technical Community College
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