Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Monte Eismon

Lancaster,OH

Summary

Dynamic professional with extensive experience in team leadership and customer service, notably at JC Penney Stores. Proven track record in training and mentoring staff, enhancing productivity through effective goal setting and team building. Skilled in budget management and strategic planning, driving sales growth and fostering strong client relationships.

Overview

38
38
years of professional experience

Work History

Supervisor

JC Penney Stores
08.2015 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Senior Team Leader

Target Stores
06.2008 - 05.2015
  • Set clear team goals and delegated tasks and set deadlines.
  • Produced weekly, daily and monthly activity reports and forecasts.
  • Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
  • Mentored junior team members, providing guidance and support to enhance their career progression.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Conducted team member meetings and updated members on best practices and continuing expectations.

General Manager

Pier One Imports
02.1988 - 03.2008
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Associate of Arts - Business Management

OCU
Lancaster, OH
06.2009

Honors

Lancaster High School
Lancaster, OH
06.1984

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Team building

Accomplishments

Volunteer with the Fairfield County Humane Society.

Recognized as a top contributing member of the Dolly Parton imagination library providing free books for children.

Affiliations

ASPCA

Timeline

Supervisor

JC Penney Stores
08.2015 - Current

Senior Team Leader

Target Stores
06.2008 - 05.2015

General Manager

Pier One Imports
02.1988 - 03.2008

Associate of Arts - Business Management

OCU

Honors

Lancaster High School

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