Certified High School Football official for 34 years
Rick Dayley
1350 Oma Jeane Dr, Idaho Falls,ID
Summary
Experienced outside sales representative with exceptional customer relation skills dedicated to maintaining current customer base and driven to expand that base.
Overview
12
12
years of professional experience
Work History
Product Specialist
Ferguson Enterprises LLC
05.2023 - 03.2025
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of [Product or Service] product line.
- Optimized inventory management, ensuring timely availability of products for customers.
- Researched product's technical specifications and accurately communicated information.
Branch Manager
Ferguson Enterprises LLC
08.2013 - 05.2023
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Education
Associate of Applied Science - Radio Frequency And Telecommunications
Idaho State University
Pocatello, ID05-1992
Skills
- Customer engagement
- Product launches
- Outstanding interpersonal skills
- Sales expertise
- Customer service
- Customer needs assessment
- Customer communication and empathy
- Interpersonal skills
- Organizational skills
Interests
Timeline
Product Specialist
Ferguson Enterprises LLC
05.2023 - 03.2025
Branch Manager
Ferguson Enterprises LLC
08.2013 - 05.2023
Associate of Applied Science - Radio Frequency And Telecommunications
Idaho State University
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