Experienced in providing exceptional patient care and daily living assistance. Leveraging effective communication and problem-solving skills to ensure utmost comfort and safety of patients. Proven track record of seamless collaboration with healthcare teams. Dedicated to upholding a high standard of care.
Overview
9
9
years of professional experience
Work History
CNA - Certified Nursing Assistant
ShiftKey Medical Staffing
09.2022 - Current
Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
Followed infection control protocols to prevent the spread of diseases within the healthcare facility
Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
Escorted patients safely throughout the facility during transfers or appointments outside their rooms
Secretary/Administrative Assistant
Fresenius Kidney Care
07.2019 - 03.2021
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Files and retrieves medical records in appropriate files, maintaining files in a fashion which is conducive to rapid retrieval of records for both in-center and home patients in the dialysis facility according to company policies and procedures and in compliance with all applicable regulatory requirements
Scan all appropriate medical records into Document Imaging program as needed
Ensures data entry has been completed for government reporting (Crown Web related to ESRD 2728, ESRD 2746 and PART)
Ensures patient confidentiality is maintained at all times
Maintains accurate records of hospitalization, patient travel, etc
Prepares labs and centrifuge the blood or refrigerate according to laboratory specifications after the draw is completed
Coordinate facility accounts receivable and account payable functions, including creating PO's, receiving and scanning all relevant documents and assist with travel reimbursement as needed
Maintain inventory of facility supplies and replenish supply as needed, including ordering staff uniforms & name tags
Maintain facility calendar and daily schedule, including arranging meeting and scheduling appointments for staff and patients
Telemetry Technician / Health Unit Coordinator
Advent Health Hospital
11.2017 - 07.2019
Act as receptionist in busy environment multitasking needs based of level of urgency, while maintaining a calm professional demeanor
Apply identification armbands to newly admitted patients, input patient data, create face sheets, answer phones, arrange appointments, enter and take off new orders, file paperwork, notify physicians and mid-level providers of new consults, and handle certain non-medical queries from patients, family members, and members of the interdisciplinary team
Notifies physicians and ancillary departments of patient's need for consultation in a timely manner
Maintains telemetry units and supplies
Ensures that patients are attached to telemetry or hardwire monitors correctly and troubleshoots poor reception
Reports changes in EKG rhythm to charge nurse
Maintains shift-by-shift report on each telemetry patient rhythm status
Inputs the necessary charges for patient billing
Train employees on current and new policies and procedures
Health Unit Coordinator/ Medical Support Assistant
Baylor Scott & White Continuing Care Hospital
04.2016 - 04.2017
Monitors supply levels and maintains par level of non-billables, supplies, forms and patient care equipment economically and orders accordingly
Performs other support duties necessary to the efficient operation of the unit
Completes unit-specific and age-specific competencies annually
Initiates, assembles and maintains patient chart in accordance with established procedures
Accurately and promptly transcribes physician's orders
Processes admits/transfers/discharges promptly
Answer the telephone courteously
Monitor specialized equipment such as cardiac monitors, pulse ox meters, intravenous pump (IVAC) and patient-controlled analgesia (PCA) pumps, feeding pumps, defibrillators, etc
Knowledge of universal precautions and disinfection techniques and ability to follow SOP's to clean reusable medical equipment
Ability to collaborate, communicates, and demonstrates customer service skills and interpersonal skills with all healthcare professionals to ensure quality and continuity of care
Ability to use basic computer systems and programs to record patient and endoscopic data, adhering to patient privacy and information security policies
Certified Nurse Assistant
Baylor Scott & White Continuing Care Hospital
04.2016 - 04.2017
Performs various activities to support the provision of patient care under the supervision and/or direction of a Staff Nurse and assists RNs/LVNs in treatment and care of patients
Ensures patient safety and comfort while providing transfer, or assisting with mobility, from one location to another in accordance with established procedures
Maintains vigilance over patients' safety ensuring all safety precautions are observed (call light within reach, bed alarms used as appropriate, side rails up, bed in lowest position, seat belts in place, etc.)
Recognizes emergency situations (i.e Codes, disasters, and fire and safety issues) and takes immediate and appropriate action
Successfully performs CPR and Heimlich maneuver
Provides all aspects of ADLs to include: patient baths, bed making, turning/positioning, oral care, feeding, toileting, ambulating, transporting, and post mortem care
Perform a variety of procedures including catheterizations, care of drainage tubes, administering oxygen, and treating wounds
Can successfully provide colostomy, ileostomy, and Urostomy care
Ability to properly use equipment, materials and supplies in simple diagnostic and treatment procedures such as bladder scan, continuous passive motion device, Accu check blood glucose monitoring machine, specimen collection, etc
Education
Bachelor of Science - Nursing
Concordia University Texas
Austin, TX
12-2025
Associate in Science (AS) - Pre- Nursing
Temple College
Temple, TX
12.2021
Associate of Arts - General Studies
Central Texas College
Killeen, TX
12.2017
Certificate - Certified Nursing Assistant
College of Medical Training
Lakewood, WA
09.2010
Diploma -
Baumholder High School
Baumholder, DE
06.2008
Skills
Facility Operations Management
Invoice Management
Team Leadership
Microsoft Outlook Proficiency
Strong Deadline Adherence
Appointment Scheduling
Payroll
Healthcare Scheduling Management
Hands-On Laboratory Skills
Critical Care
Office Administration
Data entry
Vital signs monitoring
Strong Organizational Skills
Willing To Relocate
Round Rock, TX
Temple, TX
Austin, TX
Personal Information
Authorized To Work: US for any employer
Timeline
CNA - Certified Nursing Assistant
ShiftKey Medical Staffing
09.2022 - Current
Secretary/Administrative Assistant
Fresenius Kidney Care
07.2019 - 03.2021
Telemetry Technician / Health Unit Coordinator
Advent Health Hospital
11.2017 - 07.2019
Health Unit Coordinator/ Medical Support Assistant
Baylor Scott & White Continuing Care Hospital
04.2016 - 04.2017
Certified Nurse Assistant
Baylor Scott & White Continuing Care Hospital
04.2016 - 04.2017
Associate in Science (AS) - Pre- Nursing
Temple College
Associate of Arts - General Studies
Central Texas College
Certificate - Certified Nursing Assistant
College of Medical Training
Diploma -
Baumholder High School
Bachelor of Science - Nursing
Concordia University Texas
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