Montris Jones
Orlando,Florida
Summary
Motivated customer service specialist with over 6 years retail experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Overview
12
12
years of professional experience
Work History
Kitchen Line Cook
Universal Studios
09.2016 - 12.2023
- Communicated with other kitchen team members to ensure food was prepared on time and correctly
- Assisted in maintaining preparation and service areas in a sanitary condition
- Cleaned and organized eating, service, and kitchen areas
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Handled portion control activities according to specified instructions provided by chef.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cart Pusher
Walmart
09.2017 - 11.2019
- Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
- Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
- Collected carts left in parking areas and returned to retail stores.
- Removed litter from parking lot, planters and cart storage areas.
Crew
Mcdonalds
09.2016 - 04.2017
- Skillfully promoted items on beverage lists and weekly restaurant specials.
- Relayed food orders to cooks
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Cashier and Loader
Lowes Home Improvement
12.2011 - 08.2016
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Welcomed customers into the store and helped them locate items.
- Verified that all customers received receipts for their purchases.
Education
High School Diploma - undefined
Ocoee High School
1925 Ocoee Crown Point Pkwy, Ocoee Fl347612011
Skills
- Cash register operations
- MS Windows proficient
- Creative problem solver
- New hire training
- Exceptional customer service
- Opening and closing procedures
- Quick learner
- Cleaning and Organization
- Allergen awareness
- Customer service
Timeline
Cart Pusher
Walmart
09.2017 - 11.2019
Kitchen Line Cook
Universal Studios
09.2016 - 12.2023
Crew
Mcdonalds
09.2016 - 04.2017
Cashier and Loader
Lowes Home Improvement
12.2011 - 08.2016
High School Diploma - undefined
Ocoee High School
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