Tonisha Coach
Katy,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Security Officer
P.G. Security
Sealy, TX
09.2025 - Current
- Conducted regular patrols to identify security risks and report incidents promptly.
- Collaborated with law enforcement during emergency situations to maintain public safety.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
- Monitored premises to deter unauthorized access and ensure safety of personnel and property.
- Trained new security staff on protocols, procedures, and emergency response techniques.
Armed Driver Guard
Loomis
Houston, TX
09.2024 - 08.2025
- Safeguarded cash and valuables during transport, ensuring compliance with safety protocols.
- Operated armored vehicles efficiently, conducting pre- and post-trip inspections to maintain operational integrity.
- Collaborated with team members to streamline loading and unloading processes for improved efficiency.
- Monitored routes for potential hazards, adapting plans to ensure timely deliveries while minimizing risks.
- Assisted in training new drivers, sharing best practices and safety procedures to ensure their smooth integration into the team.
Armed Nuclear Security Officer
Grand Gulf Nuclear Station
Port Gibson, MS
11.2019 - 06.2024
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Safeguarded nuclear materials by implementing strict access control measures and verifying personnel credentials.
- Investigated suspicious activity within secured areas, collaborating with colleagues to maintain vigilance against potential breaches in security protocol.
- Collaborated closely with fellow officers, fostering an environment of teamwork and effective communication.
- Controlled entry processing of individuals into protected and vital areas by verifying identity and authorization to enter.
- Conducted random vehicle searches to prevent import of weapons, contraband and prohibited items.
- Ensured compliance with federal regulations through meticulous record-keeping and documentation.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Lab Courier
Laboratory Express
Natchez, MS
06.2019 - 11.2019
- Maintained accurate records of deliveries, pickups, and any special instructions for each job.
- Reduced risk of lost or damaged samples by following established safety protocols during transport.
- Collaborated with team members to optimize routes and schedules, ensuring efficient use of resources.
- Contributed to a positive work environment by maintaining strong relationships with colleagues and supervisors.
- Managed time effectively to ensure prompt delivery of sensitive materials within specified deadlines.
- Informed lab personnel of any discrepancies or issues encountered during the delivery process for timely resolution.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Properly documented all specimens received using Excel.
Correctional Officer
Louisiana State Penitentiary
Angola, LA
08.2018 - 05.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Correctional Officer
Central Mississippi Correctional Facility
Pearl, MS
04.2017 - 08.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Store Associate
Sears Holding Corporation-K Mart
Natchez, MS
11.2014 - 12.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Security Officer
Isle of Capri Casino
Natchez, MS
05.2012 - 03.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Education
Associate of Arts - Business Administration
Copiah-Lincoln Community College
Natchez, MS07.2016
High School Diploma -
Natchez High School
Natchez, MS05.2007
Skills
- Firearms Training
- Physical Security
- Surveillance techniques
- Perimeter Patrol
- Customer Service
- Team Player
- Problem-Solving
- Microsoft Proficient
- Professional Demeanor
- First Aid Training
- Analytical Thinking
- Adaptability and Flexibility
- General security
- Security guard license
- Incident reporting
- Report writing
Timeline
Security Officer
P.G. Security
09.2025 - Current
Armed Driver Guard
Loomis
09.2024 - 08.2025
Armed Nuclear Security Officer
Grand Gulf Nuclear Station
11.2019 - 06.2024
Lab Courier
Laboratory Express
06.2019 - 11.2019
Correctional Officer
Louisiana State Penitentiary
08.2018 - 05.2019
Correctional Officer
Central Mississippi Correctional Facility
04.2017 - 08.2018
Store Associate
Sears Holding Corporation-K Mart
11.2014 - 12.2016
Security Officer
Isle of Capri Casino
05.2012 - 03.2013
High School Diploma -
Natchez High School
Associate of Arts - Business Administration
Copiah-Lincoln Community College