Summary
Overview
Work History
Education
Skills
Student Excellence Awards
Languages
Timeline
Generic

Mophat Wachera

Knoxville,TN

Summary

Detail-oriented Shift Supervisor with proven expertise in employee training, staff management, and workplace safety. Committed to optimizing operations and enhancing service standards to drive team performance.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Open Arms Care Corporation
Knoxville, TN
02.2025 - Current
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained new staff on operational procedures and best practices to enhance team performance.
  • Coordinated shift schedules, optimizing workforce efficiency and coverage.

House Manager

Betterlivesllc
Knoxville, TN
07.2023 - 05.2025
  • Managed daily operations, ensuring seamless household functioning and high service standards.
  • Coordinated schedules and activities for family members, optimizing time management and resource allocation.
  • Oversaw maintenance and repairs, implementing preventative measures to enhance home safety and efficiency.
  • Developed and maintained inventory systems for household supplies, reducing waste and improving cost-effectiveness.

Direct Support Professional

Autism Breakthrough of Knoxville
Knoxville, TN
02.2018 - 06.2023
  • Provided individualized support to clients with autism, enhancing daily living skills and social interactions.
  • Implemented behavior intervention plans, promoting positive behaviors and reducing challenging incidents.
  • Monitored client progress through detailed documentation, ensuring compliance with treatment guidelines.
  • Collaborated with multidisciplinary teams to develop tailored support strategies for diverse client needs.

Education

Associate of Science - Computational Science

Pellissippi State Community College
Knoxville, TN
12-2021

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Excel
  • Data Entry

Student Excellence Awards

Awarded this due to good performance academically, organizing events for international students, and volunteering in school activities.

Languages

English
Full Professional
Swahili
Native or Bilingual

Timeline

Shift Supervisor

Open Arms Care Corporation
02.2025 - Current

House Manager

Betterlivesllc
07.2023 - 05.2025

Direct Support Professional

Autism Breakthrough of Knoxville
02.2018 - 06.2023

Associate of Science - Computational Science

Pellissippi State Community College
Mophat Wachera