Summary
Overview
Work History
Education
Skills
Timeline
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Mor Ba

Perris,CA

Summary

Dynamic Operations Manager with a proven track record at Coupang, enhancing team productivity through effective leadership and problem-solving. Skilled in operations management and customer service, I fostered accountability and performance improvements, while managing supply chain efficiency to ensure timely delivery of goods. Committed to driving results and cultivating strong stakeholder relationships.

Overview

13
13
years of professional experience

Work History

Operations Manager

Coupang
06.2021 - Current
  • Directed staff operations maintaining policy compliance.
  • Encouraged responsibility adoption among employees, boosting accountability and performance.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Senior Operations Manager

Ascena Retail
10.2016 - 06.2021
  • Oversaw workforce management planning, volume predictions and capacity planning.
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
  • Managed employee-related issues encompassing labor, turnover and diversity.
  • Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.

Operations Manager

Macys Logistics and Operations
10.2012 - 10.2016

Education

Bachelor Of Science -

La Sorbone
Paris, France
06.1998

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Timeline

Operations Manager

Coupang
06.2021 - Current

Senior Operations Manager

Ascena Retail
10.2016 - 06.2021

Operations Manager

Macys Logistics and Operations
10.2012 - 10.2016

Bachelor Of Science -

La Sorbone
Mor Ba