Morgaine Wasserman
Glendale,CA
Summary
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
10
10
years of professional experience
Work History
SENIOR MANAGER
TGWIAB
Pasadena, CA
08.2019 - Current
- Oversee operations for private bartending company handling client communications and documentation
- Managed a team of 60+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Represented the organization at conferences or trade shows as an expert speaker on relevant topics.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Floor Manager
Verdugo Bar
Eagle Rock, CA
06.2021 - 05.2023
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Provided training and guidance to new employees regarding store policies and procedures.
- Participated in meetings with upper management to discuss progress reports or operational updates.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
LEAD BARTENDER/ TRAINER
ELECTRIC OWL
Hollywood, CA
03.2017 - 05.2019
- Developed innovative and chef-inspired cocktail recipes
- Trained new bartenders on drink preparation and upselling techniques.
- Managed cash, security, and cleaning tasks during closing shifts
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
BARTENDER AND TRAINER
TRUE FOOD KITCHEN
Pasadena, CA
03.2015 - 03.2017
- Crafted unique and flavorful beverages for restaurant and bar patrons
- Assisted in launching the new Pasadena store location
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Trained new bartenders on drink preparation and upselling techniques.
Education
AA -
Los Angeles City College
Los Angeles, CA01.2020
High School -
The Gunnery
Washington, CT01.2011
Skills
- Budget Oversight
- Partnership Development
- Strategic Planning
- Data Analytics
- Business performance management
- Human Resources Management
- Database Development
- Documentation And Reporting
Timeline
Floor Manager
Verdugo Bar
06.2021 - 05.2023
SENIOR MANAGER
TGWIAB
08.2019 - Current
LEAD BARTENDER/ TRAINER
ELECTRIC OWL
03.2017 - 05.2019
BARTENDER AND TRAINER
TRUE FOOD KITCHEN
03.2015 - 03.2017
AA -
Los Angeles City College
High School -
The Gunnery
Similar Profiles
Maya LoveMaya Love
Volunteer at Glendale Memorial HospitalVolunteer at Glendale Memorial Hospital
Hasmik SimonyanHasmik Simonyan
Front Desk Coordinator at Broadway Imaging CenterFront Desk Coordinator at Broadway Imaging Center
ANUSH TAGVORYANANUSH TAGVORYAN
Medical Billing Specialist at HHH ConsultingMedical Billing Specialist at HHH Consulting
Grace EncarnacionGrace Encarnacion
Phlebotomist/Medical Assistant at Providence Clinical Genomics and GeneticsPhlebotomist/Medical Assistant at Providence Clinical Genomics and Genetics
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC