Morgan Clark
Deerfield
Summary
Dedicated Pharmacy Technician skilled in processing prescriptions and managing inventory. Known for exceptional customer service and problem-solving abilities, ensuring compliance with safety regulations and HIPAA guidelines to foster patient trust.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Schmidt and Sons
Tecumseh, MI
10.2024 - Current
- Dispensed medications accurately while ensuring compliance with safety regulations.
- Assisted pharmacists in managing inventory and restocking pharmacy supplies.
- Processed prescription orders using pharmacy management software to enhance workflow efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
Schmidt and Sons Pharmacy
Tecumseh, MI
09.2024 - Current
- Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medications and managing inventory levels to optimize workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues related to prescriptions.
- Maintained cleanliness and organization of pharmacy workspace to enhance operational efficiency.
- Collaborated with team members to ensure timely fulfillment of medication requests and patient needs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Education
High School Diploma -
Blissfield Community Schools
Blissfield, MISkills
- Problem-solving skills
- Confidentiality and HIPAA
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Answering customer questions
- Processing payments
- Pharmaceutical calculations
- Drug safety
- Regulatory compliance
- Proper labeling
- Prescription filling and labeling
- Cash register operations
- Dispensing medications
- Certified pharmacy technician
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Schmidt and Sons
10.2024 - Current
Pharmacy Technician
Schmidt and Sons Pharmacy
09.2024 - Current
High School Diploma -
Blissfield Community Schools