Morgan Baldwin
La Plata,MD
Summary
Energetic and personable candidate ready to bring exceptional interpersonal skills and collaborative attitude to sales team. Knowledge of effective sales techniques and customer service, coupled with strong communication and problem-solving abilities. Committed to driving customer satisfaction and contributing to team success.
Overview
4
4
years of professional experience
Work History
Remote Customer Service Representative
CVS Pharmacy
06.2022 - 07.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Remote Data Entry Team Member
Amazon
07.2023 - 02.2025
- Streamlined data entry processes for increased efficiency in managing information resources.
- Handled data entry and other related work for supervisors and program managers.
Specialty Sales Team Member
Target
06.2022 - Current
- Assisted customers in locating products, enhancing shopping experience and customer satisfaction.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Collaborated with team members to execute promotional events and seasonal merchandising strategies.
- Trained new staff on operational procedures, ensuring adherence to company standards and policies.
Education
Bachelor's in Business Management And Leadership -
Bellevue University
Bellevue, NE09-2029
Skills
- Customer relationship building
- Sales presentations
- Objection handling
- Sales strategy development
- Customer service
- Customer retention
- New hire training
- Planning and coordination
Timeline
Remote Data Entry Team Member
Amazon
07.2023 - 02.2025
Remote Customer Service Representative
CVS Pharmacy
06.2022 - 07.2023
Specialty Sales Team Member
Target
06.2022 - Current
Bachelor's in Business Management And Leadership -
Bellevue University