Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Barnes

Bentonville,AR

Summary

Friendly barista dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Barista

Kennedy Coffee Co
04.2023 - Current
    • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
    • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
    • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
    • Completed successful daily cash audits to correctly balance drawers at end of shifts.
    • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
    • Cleaned counters, machines, utensils, and seating areas daily.

Apparel Team Member

Academy Sports + Outdoors
11.2022 - 04.2023
    • Cleaned, closed and secured store at end of shift.
    • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
    • Created displays to capture customer attention and increase sales.
    • Encouraged customers to find accessories and other upsell items to complete ensembles.

Barista/Hostess

Table Mesa Bistro
01.2022 - 05.2022
    • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
    • Memorized recipes for specialty coffee beverages and seasonal offerings.
    • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
    • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
    • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Bentonville West High School
Centerton, AR
12.2021

Skills

  • Food Preparation and Safety
  • Cash Register Operation
  • Drink Consistency
  • Exceptional Customer Service
  • Ability to Adapt
  • Dining Area Maintenance
  • Inventory Management
  • Suggestive Selling
  • Guest Satisfaction
  • Equipment and Store Cleaning

Timeline

Barista

Kennedy Coffee Co
04.2023 - Current

Apparel Team Member

Academy Sports + Outdoors
11.2022 - 04.2023

Barista/Hostess

Table Mesa Bistro
01.2022 - 05.2022

High School Diploma -

Bentonville West High School

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Morgan Barnes