Morgan Bernero
Orlando
Summary
Detail-oriented professional with extensive experience in food service and merchandising. Known for exceptional customer service and collaboration skills, effectively streamlining processes to improve guest satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Food Runner
Landry's Inc. Rainforest Cafe
Orlando, FL
04.2026 - Current
- Delivered food and beverages promptly to guests, ensuring satisfaction and adherence to restaurant standards.
- Collaborated with kitchen staff to streamline order delivery processes and minimize wait times.
- Maintained cleanliness and organization of service areas, enhancing overall dining experience for patrons.
- Assisted in setting up dining areas for optimal guest flow during peak service hours.
- Engaged with customers to confirm order accuracy and address any special requests effectively.
Merchandiser
Walt Disney World Resort
Orlando, FL
03.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Maintained store presentation standards by organizing merchandise and displays effectively.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Monitored inventory levels and restocked items as needed to maintain product availability.
Food Vendor
Walt Disney World Resort
Orlando, FL
01.2024 - 01.2025
- Operated food carts and kiosks, ensuring adherence to health and safety standards.
- Provided exceptional customer service, enhancing guest experiences through attentive interactions.
- Managed inventory levels, accurately tracking stock and minimizing waste during operations.
- Collaborated with team members to streamline food preparation processes, improving efficiency.
Server
California Pizza Kitchen
Schaumburg, IL
03.2023 - 01.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments, ensuring efficient workflow and guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Maintained accurate knowledge of menu items, providing recommendations to guests.
Photographer
Legoland Discovery Center
Schaumburg, IL
03.2021 - 10.2023
- Captured high-quality images of guests and events, enhancing overall visitor experience.
- Collaborated with team to develop creative photo opportunities within attraction.
- Implemented new photography techniques, improving image quality and guest satisfaction.
Server Assistant and Hostess
Red Robin
Schaumburg, IL
03.2022 - 03.2023
- Assisted servers by delivering food and beverages promptly to enhance customer satisfaction.
- Managed cleanliness of dining area, ensuring a welcoming environment for guests.
- Supported inventory management by restocking supplies and maintaining organization in service areas.
- Collaborated with kitchen staff to streamline order delivery processes, improving efficiency during peak hours.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Education
Associate of Arts - Photography
William Rainey Harper College
Palatine, IL05-2027
High School Diploma -
Barrington High School
Barrington, IL05-2022
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Cash handling
Timeline
Food Runner
Landry's Inc. Rainforest Cafe
04.2026 - Current
Merchandiser
Walt Disney World Resort
03.2025 - Current
Food Vendor
Walt Disney World Resort
01.2024 - 01.2025
Server
California Pizza Kitchen
03.2023 - 01.2024
Server Assistant and Hostess
Red Robin
03.2022 - 03.2023
Photographer
Legoland Discovery Center
03.2021 - 10.2023
Associate of Arts - Photography
William Rainey Harper College
High School Diploma -
Barrington High School