Morgan Birch
Pea Ridge,AR
Summary
Proven track record in enhancing guest experiences and workplace safety, demonstrated during tenure at Golden Corral. Excelled in multitasking and efficient service delivery, alongside adeptness in security operations at Special Service's Tactical. Skilled in functional testing and exceptional customer service, ensuring operational excellence and security vigilance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server
Golden Corral
02.2021 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Security Guard
Special Service's Tactical
11.2017 - 04.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Monecito High School
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handlin
- Guest Engagement
- Test Reporting
- Game Mechanics Understanding
- Test case design
- End-to-End Testing
- Functional Testing
- Security camera monitoring
- Patrolling
- Workplace Safety
Languages
English
Timeline
Server
Golden Corral
02.2021 - 02.2024
Security Guard
Special Service's Tactical
11.2017 - 04.2019
Monecito High School