Pool Cashier/Swim Instructor
Deerfield Park District/Deerfield Aquatics
06.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing transactions and maintaining accurate cash handling.
- Increased pool revenue by upselling available services and promoting special events.
- Ensured a clean and organized cashier area, contributing to a positive pool environment.
- Assisted in training new cashiers, resulting in improved team performance and consistency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained updated knowledge of pricing, discounts, and pool policies to provide accurate information to guests.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
