Morgan Carter
Delmar,DE
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Becker Morgan Group, Inc.
Salisbury, MD
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executive Administrative Assistant
Visit Walla Walla
Walla Walla, WA
06.2021 - 03.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Attend board meetings while taking meeting minutes.
- Coordinate travel arrangements.
- Update and edit website.
- Create event flyers.
- Create visitor packets with specific information based on each person's interest.
- Answer phones.
Office Manager
Carman Law Office
Walla Walla, WA
05.2008 - 06.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated special projects and managed schedules.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Prepare tax forms.
Education
Associate of Arts -
Walla Walla Community College
Walla Walla, WA06.2003
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Time Management
- Microsoft Excel
- File Organization
- Customer and client relations
- Filing
- Computer Proficiency
- Critical Thinking
- Scheduling
- Office Management
- Records Management
- Calendar Management
- Mail handling
- Spreadsheets
- Multi-Line Phone Systems
- Account Reconciliation
Timeline
Administrative Assistant
Becker Morgan Group, Inc.
04.2022 - Current
Executive Administrative Assistant
Visit Walla Walla
06.2021 - 03.2022
Office Manager
Carman Law Office
05.2008 - 06.2020
Associate of Arts -
Walla Walla Community College