Morgan C. De Lorge
Warrenton,Va
Summary
Streamlining operations by managing schedules, meetings, and communications across departments. Serving as a point of contact between executives, teams, vendors, and external partners. Ensuring office functionality by coordinating supplies, equipment maintenance, and facility needs. Supporting HR and finance functions, such as onboarding, record-keeping, and invoice processing. Fostering a positive office culture through thoughtful coordination and organizational support.
Overview
8
8
years of professional experience
Work History
Office Coordinator
Peapod Home Daycare
Bealeton, VA
01.2018 - Current
- Coordinated daily operations to ensure smooth functioning of daycare activities.
- Managed scheduling and communication between parents, staff, and children effectively.
- Streamlined administrative processes to improve overall operational efficiency within the office environment.
- Managed company website content updates to enhance user engagement and improve SEO performance.
Customer Support/Sales Representative
SiteOne Landscape
Warrenton, Va
12.2022 - 05.2025
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Process customer orders, payments, and billing.
- Maintain accurate customer records and sales data.
- Resolve customer complaints and issues related to products, services, or billing.
- Provide information about product features, services, and company policies.
Inbound Support Guide
Godaddy
Remote
05.2020 - 10.2022
- Proficiency in troubleshooting, resolving technical issues, and providing effective solutions to customers
- Provide inbound technical support for GoDaddy's products and services, troubleshooting issues and walking customers through platforms like cPanel and custom interfaces.
- Accurately document all customer interactions, sales activities, and account notes in GoDaddy's CRM systems.
- A solid understanding of internet, email, and hosting technology products and services available to new and existing customers
Reservations Coordinator
Brittain Resort Management
Myrtle Beach, SC
04.2017 - 03.2020
- Oversaw daily operations, ensuring adherence to safety protocols and company policies.
- Trained and mentored junior staff, fostering a collaborative team environment.
- Streamlined workflow processes, enhancing productivity and reducing downtime.
Education
Certified Office M 365 - Excel, Word, Outlook, Technology & Security Associate
Microsoft Academy
High school diploma - undefined
Montclair High School
Montclair, NJSkills
- Schedule coordination
- Office management
- Technical support
- Online chat support
- Microsoft Office
- Data Entry
- Time and workflow management
- CRM software
- technical proficiency
- Customer service expert
- Adaptability and flexibility
- Remote technical support
PROFESSIONAL & POLISHED
Efficient and detail-oriented Executive Office Coordinator with a passion for optimizing workflows and supporting executive teams in achieving strategic goals. Dedicated to streamlining office operations, enhancing productivity, and maintaining seamless executive support in fast-paced environments.
STRATEGIC & IMPACTFUL
Driving organizational excellence as an Executive Office Coordinator, bridging leadership vision with operational execution through sharp coordination and communication.
Timeline
Customer Support/Sales Representative
SiteOne Landscape
12.2022 - 05.2025
Inbound Support Guide
Godaddy
05.2020 - 10.2022
Office Coordinator
Peapod Home Daycare
01.2018 - Current
Reservations Coordinator
Brittain Resort Management
04.2017 - 03.2020
High school diploma - undefined
Montclair High School
Certified Office M 365 - Excel, Word, Outlook, Technology & Security Associate
Microsoft Academy