Morgan Collins
Clemmons,NC
Summary
Dynamic healthcare professional with extensive experience at Northern Regional Hospital, excelling in patient care and emergency response. Demonstrated expertise in sterilization techniques and patient observation, significantly enhancing patient safety and satisfaction. Proven ability to adapt and thrive in fast-paced environments, showcasing exceptional communication skills and a commitment to excellence in all aspects of patient support.
Overview
6
6
years of professional experience
Work History
Pharmacy Clerk
Stokes Pharmacy
09.2018 - 11.2019
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Verified prescription information prior to entry in pharmacy computer system.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Confirmed customer information and insurance eligibility for prescriptions.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Greeted customers at counter and provided excellent customer service.
- Re-stocked shelves with prescribed medications and health care products.
Certified Nursing Assistant- Labor and Delivery
Northern Regional Hospital
10.2019 - 03.2020
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Kept accurate medical records by documenting patient prenatal care, labor and delivery and postpartum care.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
- Fed, bathed and checked vital signs on newborns in unit less than 12 hours old
Patient Care Technician-Emergency Department
Northern Regional Hospital
03.2020 - Current
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
Education
Patrick County High School
Stuart, VA05.2019
Skills
- Sterilization techniques
- Infection prevention
- Patient Observation
- Specimen Collection
- Information Protection
- Mobility Assistance
- Infection control standards
- Blood Glucose Monitoring
- Medical Laboratory Procedures
- Catheter Care
Timeline
Patient Care Technician-Emergency Department
Northern Regional Hospital
03.2020 - Current
Certified Nursing Assistant- Labor and Delivery
Northern Regional Hospital
10.2019 - 03.2020
Pharmacy Clerk
Stokes Pharmacy
09.2018 - 11.2019
Patrick County High School
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