Amy St Fort
Fort Myers,FL
Summary
Dynamic and detail-oriented professional with experience at Walgreens, and aspen dental skilled in optimizing workflow and ensuring patient confidentiality. Proven ability in sterilization techniques and patient education, enhancing overall care quality. Strong problem-solving and team collaboration skills contribute to efficient operations and improved patient satisfaction.
Overview
2022
2022
years of professional experience
Work History
Pharmacy Technician
Walgreens
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Dental Assistant
Aspen Dental
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Team Member
Taco Bell
Boca Raton, FL
03.2019 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Blanche Ely High School
Pompano Beach, FL06.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Instrument sterilization techniques
- Patient scheduling
- Impression taking skills
- Treatment room breakdown
- Oral hygiene education
- Patient education
- Patient services
- First aid training
- Equipment sterilization
- Digital X-ray proficiency
- Dental radiography
- Dental impressions
- Dental staff assistance
- Dental staff support
- Knowledgeable in Software
- Complex Problem-solving
- Proficient in Software
Languages
English
Full Professional
Timeline
Team Member
Taco Bell
03.2019 - 10.2021
Pharmacy Technician
Walgreens
Dental Assistant
Aspen Dental
High School Diploma -
Blanche Ely High School