Morgan Deane
Boone,NC
Summary
Customer service professional with extensive experience in a family-owned business in a high-volume tourist town. Excels in fast-paced, collaborative team settings and thrives in high-volume environments. Skilled in public speaking, problem solving, and providing exceptional customer support.
Overview
5
5
years of professional experience
Work History
Manager
The Spot OBX
Kill Devil Hills, NC
04.2019 - 07.2024
- Trained newly hired team members on point-of-sale systems, Customer Service, Cleanliness, and Food Preparation
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured the store was stocked, cleaned, and prepared for the following shift
- Formed strong relationships with customers
- Ensured that the drawer was closed correctly each night and the store was locked and closed properly
Paid Intern
Town of Kill Devil Hills
Kill Devil Hills, NC
11.2022 - 07.2023
- Assisted in the design of promotional materials such as flyers, brochures, posters, and banners.
- Answered and directed phone calls
- Attended and spoke at town council meetings
- Read and edited various briefs and memos written by the town or its affiliates
- Reorganized the filing system into one that was more efficient and accessible
- Provided administrative support by completing data entry tasks and compiling documents
Stage Management Intern (Paid)
OB Forum of the Lively Arts
Kill Devil Hills , NC
10.2022 - 04.2023
- Organized and collected items required by the talent for both the dressing room and stage as requested in the talent's performance rider
- Worked closely with hospitality to ensure talent was provided meals as needed
- Worked with lighting to organize cues for the performance based on the talent's rider
- Called cues to lighting during each performance
- Worked closely with media to allow for interviews with talent to be acquired
Education
Bachelor of Arts - Political Science
Appalachian State University
Boone, NC05-2027
High School Diploma -
First Flight High School
Kill Devil Hills, NC06-2023
Skills
- Data Entry
- Customer Service
- Public Speaking
- Teamwork
- Payment Processing
- Conflict Mediation
- Sales expertise
- Reading Comprehension
- Problem-solving abilities
Timeline
Paid Intern
Town of Kill Devil Hills
11.2022 - 07.2023
Stage Management Intern (Paid)
OB Forum of the Lively Arts
10.2022 - 04.2023
Manager
The Spot OBX
04.2019 - 07.2024
Bachelor of Arts - Political Science
Appalachian State University
High School Diploma -
First Flight High School