Hi, I’m
Morgan Dieterich
Relocation: New Orleans,LA
Summary
Detail-oriented and methodical Billing Specialist offering 8 years of experience in healthcare, administrative, and customer service related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
5
years of professional experience
Work History
Children's Clinic of SWLA
Billing Specialist
06.2023 - Current
Job overview
- Billing, payment processing, and claims processing for 10,000+ Medicaid patients at the largest local pediatrician's office
- Ensured compliance with HIPAA policies and company procedures pertaining to accurate medical record-keeping and reporting
- Extensive in-person training and experience in Medical Coding (CPT and ICD 10)
- Identified and successfully corrected denied claims to increase profits and paid claims in a timely manner
- Utilized billing software and financial systems (Athena Health Group Practice Management & Billing System) to manage billing claims
- Addressed and resolved client inquiries and concerns related to billing, and account status, and eligibility.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
Action Behavior Centers
Senior Registered Behavior Technician
08.2022 - 06.2023
Job overview
- Planned, organized, and executed 1-on-1 therapy sessions with patients on the Autism Spectrum and related behavioral disorders
- Earned the position as trainer for new therapists
- Implemented and trained employees on a new scheduling system for the entire clinic
- Scored a 98% on Elevate Evaluation which analyzed client progress, data collection methods and accuracy, team collaboration efforts, time management, professionalism, and communication styles
- Submitted required service billing documents, data, and progress reports to various insurance companies for approximately 20 clients weekly.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Janey Macey & Associates
Registered Behavior Technician
09.2019 - 07.2022
Job overview
- Collected daily data on client behaviors and progress then analyzed this data to assess the effectiveness of interventions and make necessary adjustments to treatment plans
- Led cross-team collaboration in communication and assisted colleagues with treatment plans and support as well as earned the position of trainer for new therapists
- Developed and implemented individualized treatment plans for 10 patients based on the assessment results targeting specific goals and objectives tailored to the client's needs
- Head of the events committee; Planned and organized 15 off-campus and on-campus events
- Assisted with marketing techniques and social media strategies for the business
Education
McNeese State University, Lake Charles, LA
Bachelor of Science
05.2017
Skills
- Microsoft Office
- Google Suite
- Billing Systems and software
- Payment Processing
- Claims processing
- Data entry proficiency
- ICD & CPT Coding Experience
- Numerical / analytical skills
- Written Communication
- Strong Customer Service
- Attention to detail
- Record-keeping
- Schedule Management
- Leadership
- Organized & Accuracy
- Creative & Innovative
Awards and Evaluations
- Excellence Award, Action Behavior Centers, 10/01/22
- Evaluation score of 98%, Action Behavior Centers, 02/01/23
- Evaluation score of 98.5%, Children's Clinic of SWLA, 02/01/23
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementHealthcare benefitsWork from home optionPaid time off401k matchCompany CultureTimeline
Billing Specialist
Children's Clinic of SWLA
06.2023 - Current
Senior Registered Behavior Technician
Action Behavior Centers
08.2022 - 06.2023
Registered Behavior Technician
Janey Macey & Associates
09.2019 - 07.2022
McNeese State University
Bachelor of Science
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