Morgan Duvall
Atkins,AR
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
11
11
years of professional experience
Work History
Cosmetologist
Capelli Salon
Russellville, Arkansas
04.2014 - Current
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Ensured proper sanitation practices were followed.
- Maintained cleanliness of salon equipment and tools.
- Engaged with customers by providing friendly conversation during services.
- Developed a loyal client base through excellent customer service.
- Assisted customers in selecting appropriate retail products for their needs.
- Trained new staff members on salon policies and procedures.
- Managed appointments through scheduling software program.
- Kept notes listing preferences and services provided to clients for quick reference.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Responded to customer inquiries by phone, email, and in person.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Operated cash registers to receive payments from patrons.
Education
Cosmetology License -
Arkansas Beauty Collage
Russellville Arkansas 04-2012
Massage License - Massage
River Valley School of Massage
Russellville Arkansas Skills
- Cleanliness
- Works well in a busy and fast environment
- Appointment scheduling
- Customer service
- Client record management
- Team training
- Cash handling
- Problem solving
- Communication skills
- Time management
- Inventory management
- Decision-making
- Continuing education
- Physical strength
- Product and service explanations
- Reflective listening
- Social media promotion
- Client loyalty building
- Product upselling
- Sales and upselling
- Relationship building
- Clear communication
- Social skills
- Relationship building and management
Timeline
Cosmetologist
Capelli Salon
04.2014 - Current
Cosmetology License -
Arkansas Beauty Collage
Massage License - Massage
River Valley School of Massage