Morgan Dziubczynski
Crown Point,IN
Summary
Dedicated Billing and Insurance Specialist with over 4.5 years of experience in billing processes and 4 years in phlebotomy and patient-facing roles within the healthcare sector. Recognized for a strong work ethic and high energy, consistently delivering accurate and efficient results. Committed to enhancing patient experiences while ensuring seamless billing operations. Proven ability to navigate complex insurance systems and foster positive relationships with patients and healthcare providers.
Overview
9
9
years of professional experience
Work History
Patient Rep Collect
Methodist Hospitals
05.2024 - Current
- Managed billing cycles to ensure timely submission of claims and payments.
- Reviewed and corrected discrepancies in patient accounts to enhance accuracy.
- Collaborated with healthcare providers to resolve billing inquiries and issues.
- Developed training materials for new staff on billing software and procedures.
- Analyzed claim denials to identify trends and recommend corrective actions.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Liaised between patients, insurance companies, and billing office.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Trained new team members in medical billing software, increasing efficiency within the department.
Medical Biller / Insurance Receivables / Billing Coordinator
Moses Eye Care Centers
02.2021 - Current
- Ensuring billers are up to date on billing, filing and open charges
- Answering any billing/insurance questions from all departments
- Understanding EOBs, enter in remittance checks from insurance companies Investigating why insurance companies denied/rejected a claim and working to get it reprocessed CMS, ICD-10, CPT, diagnosis codes
- Filing claims online and through a third party
- Talking with doctors to find the best way to send a visit to the insurance companies Billing offices visits and routine exams
- Reading insurance authorizations to understand what insurance will allow each patient
- Co-Management for postoperative billing
- Training all new employee’s how to file, bill, check and send all claims
- Resolved discrepancies in billing statements through detailed investigation and communication.
- Trained junior staff on billing software and best practices for claim submissions.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
Phlebotomy Technician
White Oak Medical Solutions
01.2018 - 02.2021
- Organized daily work based on collection priority.
- Tracked collected specimens by initiating, dating and noting times of collection.
- Speak with patients to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Conducted venipuncture and other CT procedures.
- Reviewed patient records for accuracy and completeness.
Phlebotomy Technician
Quest Diagnostics
03.2017 - 12.2017
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Logged patient information and recorded results into system.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Reviewed patient records for accuracy and completeness.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Education
Medical Billing and Coding, Certified Billing and Coding Specialist -
In Training Adult Education
Lowell, IN, United State10.2020
Phlebotomy Technician, Certified Phlebotomy Technician - undefined
Phlebotomy USA
El Cajon, United States11.2017
Phlebotomy Technician, Certified Phlebotomy Technician - undefined
In Training Adult Education
Lowell, IN, United States03.2017
Skills
- Effective communication
- Medical billing expertise
- Organization
- Attention to detail
- Problem solving
- Collaborative team member
- Time Management
- Customer service
- Privacy and confidentiality
- Insurance verification
- Medical terminology
- Proficient in Epic
- Clinical data entry
- Friendly and outgoing
- Multitasking and organization
- HIPAA compliance
- Verbal and written communication
- Electronic health records
Personal Information
Title: Billing Coordinator
Timeline
Patient Rep Collect
Methodist Hospitals
05.2024 - Current
Medical Biller / Insurance Receivables / Billing Coordinator
Moses Eye Care Centers
02.2021 - Current
Phlebotomy Technician
White Oak Medical Solutions
01.2018 - 02.2021
Phlebotomy Technician
Quest Diagnostics
03.2017 - 12.2017
Phlebotomy Technician, Certified Phlebotomy Technician - undefined
Phlebotomy USA
Phlebotomy Technician, Certified Phlebotomy Technician - undefined
In Training Adult Education
Medical Billing and Coding, Certified Billing and Coding Specialist -
In Training Adult Education