Morgan Eaton
Manager Of Business Sales & Development
Union,CT
Summary
Proven Manager of Business Development and Sales at Masonicare, I excel in CRM software proficiency and relationship building, driving sales goals and enhancing customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Manager of Business Development and Sales
Masonicare
10.2020 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships..
- Implemented CRM tools to improve tracking of leads and prospects, ensuring better engagement throughout the sales process.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Conducted regular territory analyses to allocate resources effectively for optimal coverage and market penetration.
- Managed a team of 10 while still carrying accounts as a Liaison
Senior Home Care Liaison
Companions & Homemakers
09.2015 - 05.2020
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Supported organizational growth through active participation in networking events, conferences, and professional associations.
- Establish a CRM to increase our continuum of calls, establish proper routing and touches, and to establish a commission structure.
- Consistently over 100% of referral attainment, #1 on my team for 2 years
Education
Bachelor of Arts - Business Administration
Catawba College
Salisbury, NC 05.2001 -
Skills
Competitive Analysis
Data-driven decision-making
CRM software proficiency
Teamwork and Collaboration
Active Listening
Relationship Building
Time Management
Customer Service
Timeline
Manager of Business Development and Sales
Masonicare
10.2020 - Current
Senior Home Care Liaison
Companions & Homemakers
09.2015 - 05.2020
Bachelor of Arts - Business Administration
Catawba College
05.2001 -
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