Morgan Epperson
Globe,AZ
Summary
Dynamic professional with healthcare experience at Cobre Valley Regional Medical Center, excelling in patient registration and insurance verification. Proven problem-solver skilled in appointment scheduling and office organization, fostering collaboration and teamwork. Recognized for training new staff and enhancing workflow efficiency, ensuring accurate patient information management and compliance with regulations.
Overview
13
13
years of professional experience
Work History
Registration Clerk
Cobre Valley Regional Medical Center
Globe, AZ
11.2023 - Current
- Completed registration paperwork, verifying accurate patient information.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Entered patient information into payment system accurately for billing purposes.
- Confirmed patient demographics and updated practice management software for accuracy.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Prepared and processed patient referrals and transfer requests.
Permit Technician
Gila County Community Development
Globe, AZ
07.2014 - 07.2017
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
Special Education Paraprofessional
Miami Unified School District
Claypool, AZ
07.2012 - 06.2014
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Education
Certificate - Medical Coding
Legacy Medical Billing And Coding
University Place, WACertificate - Dental Assistant
Eastern Arizona College
Thatcher, AZ05.2019
Skills
- Problem-solving
- Patient registration
- Payment processing
- Healthcare experience
- Insurance verification
- Office organization
- Appointment scheduling
- Collaboration and teamwork
Timeline
Registration Clerk
Cobre Valley Regional Medical Center
11.2023 - Current
Permit Technician
Gila County Community Development
07.2014 - 07.2017
Special Education Paraprofessional
Miami Unified School District
07.2012 - 06.2014
Certificate - Medical Coding
Legacy Medical Billing And Coding
Certificate - Dental Assistant
Eastern Arizona College