Experienced counseling professional with strong background in addiction recovery and behavioral health. Skilled in individual and group therapy, crisis intervention, and developing personalized treatment plans. Consistently achieve positive outcomes through empathy, active listening, and evidence-based practices. Known for fostering collaborative environments and adapting to meet client and team needs effectively.
Work History
Addiction Counselor
4 Years 8 Months
Oxford Treatment Center | 02.2022 - Current
Facilitated individual and group therapy sessions for assigned patients, fostering therapeutic relationships and supporting recovery. Delivered individualized case management, group therapy, and bio-psychosocial assessment services as part of client care. Developed client resources, provided vocational counseling, and coordinated discharge/continuing care planning to enhance client readiness for post-discharge placement. Facilitated communication between original referral sources, service providers, and the UR Department regarding client care.
Community Health Worker
2 Years 10 Months
Delta Health Alliance | 02.2020 - 12.2022
Educated patients about health care risks associated with Congestive Heart Failure, enhancing their understanding of condition management. Facilitated patient enrollment in a free outpatient educational program offering information on health care needs for those with heart conditions. Manage a caseload of 30-40 patients for a 45-day period while ensuring these patients have the necessary equipment for their health.
Clinical Manager, Assistant Office Manager
5 Years 11 Months
North Mississippi Foot Specialists | 03.2014 - 02.2020
Oversaw staff in front and back office to maintain workflow and productivity.
Complete and sign off on patient's charts
Executed billing processes to maintain accurate financial records
Handled front desk operations
Complete referrals for the clinic
Executed payroll functions to guarantee employees received correct compensation.
Coordinated clinic schedule to optimize patient flow and resource allocation
Phlebotomist
1 Year 4 Months
Baptist Memorial Hospital | 11.2012 - 03.2014
Performed blood draws for laboratory testing
Facilitated technician operations to ensure efficiency
Ordered tests as requested by physicians to facilitate timely diagnosis and treatment
Assist Technicians
Education
Master’s - Mental Health Counseling
University of Phoenix-Online Campus | Phoenix, AZ | 11.2022