Morgan Galatioto
Ooltewah,TN
Summary
Skilled Medical Assistant with proven expertise in HIPAA compliance and exceptional customer service, honed at Pinnacle Dermatology And Skin Rejuvenation. Demonstrated ability to enhance clinic efficiency and patient care through meticulous medical records management and effective patient education. A reliable team player, adept at procedure assistance and fostering trust through effective communication.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Pinnacle Dermatology And Skin Rejuvenation
Beaufort, SC
02.2021 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
Brian Kreul MD
Medford, OR
09.2018 - 11.2020
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
North Medford High School
Medford, OR06.2018
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- Specimens collection and processing
Timeline
Medical Assistant
Pinnacle Dermatology And Skin Rejuvenation
02.2021 - 06.2022
Medical Assistant
Brian Kreul MD
09.2018 - 11.2020
North Medford High School