Morgan Gardea
Pocatello,ID
Summary
At Texas Roadhouse, I excelled in a fast-paced environment, showcasing a strong work ethic and exceptional customer service. Expertly managed multiple tables and orders with a POS system, enhancing guest satisfaction through personalized service. Collaborated effectively with team members, demonstrating both hard skills in cash handling and soft skills in guest engagement. Motivated individual with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science - Concentration in Biology/ Minor in Psychology
Idaho State University
Pocatello, ID05-2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Texas Roadhouse
07.2021 - Current
Bachelor of Science - Concentration in Biology/ Minor in Psychology
Idaho State University
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