Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Gulliford

Mineral Wells,TX

Summary

Automotive Sales And Finance with a total of 5.5 years of experience. Proficient in many CRMs and applications. Maintaining relationships with customers, co workers and financial establishments while attaining goals and quotas.

Overview

5
5
years of professional experience

Work History

Finance Manager

Granbury Nissan
Granbury, TX
04.2021 - Current
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Compiled closing packages for drafting and presentation accuracy.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Sales Associate

Moritz CDJR
Fort Worth, TX
09.2020 - 04.2021
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Prepared purchased vehicles and completed final delivery checks.

Sales Associate

Shottenkirk Toyota Weatherford
Weatherford, TX
02.2019 - 08.2020
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,

Sales Associate

Roger Williams CDJR
Weatherford, TX
06.2018 - 01.2019
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,

Sales Consultant

Ram Country Mineral Wells
Mineral Wells, TX
10.2016 - 06.2018
  • Responded to telephone and in-person requests for information.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided sales and customer service assistance to walk-in traffic
  • Maximized customer retention by resolving issues quickly.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.

Education

Lipan High School
Lipan, TX
05.2011

Skills

  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Sales Goal Attainment
  • Quotas and Goals
  • Retail Knowledge
  • Cash Handling
  • Upselling Products and Services

Timeline

Finance Manager

Granbury Nissan
04.2021 - Current

Sales Associate

Moritz CDJR
09.2020 - 04.2021

Sales Associate

Shottenkirk Toyota Weatherford
02.2019 - 08.2020

Sales Associate

Roger Williams CDJR
06.2018 - 01.2019

Sales Consultant

Ram Country Mineral Wells
10.2016 - 06.2018

Lipan High School

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Morgan Gulliford