Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Morgan Hallquist

Eau Claire,WI

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
11.2023 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Team Member

Menards
06.2023 - 11.2023
  • Answered customer questions about product information, accessories, and care.
  • Maintained organized, presentable product to drive continuous sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Supported promotional plans by updating signage with price changes.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Processed payments and provided receipts to establish proof of transaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Guest Service Advocate

Target
04.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Set up new sales displays each week with fresh merchandise.

Shift Supervisor

Checkers
05.2020 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Processed orders on POS system and accepted cash and charge payments.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Made change and returned correct cash and coin to patrons.
  • Checked equipment for proper temperatures to keep food safe for consumption.
  • Suggested complementary items to orders to boost sales.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Lincoln High School
Wisconsin Rapids, WI
05.2022

Skills

  • Product knowledge
  • Customer relationship building
  • Social selling
  • Active listening
  • [Type] Sales Techniques
  • Multitasking
  • Flexibility
  • Excellent communication

Accomplishments

  • Chosen for September Team Member of the Month at Menards
  • Received multiple Service Hero cards for doing great work at Menards
  • Volunteered for events outisde of work through Target

Certification

  • First Aid/CPR Certified

Timeline

Personal Shopper

Walmart
11.2023 - Current

Sales Team Member

Menards
06.2023 - 11.2023

Guest Service Advocate

Target
04.2023 - 06.2023

Shift Supervisor

Checkers
05.2020 - 04.2023

High School Diploma -

Lincoln High School

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Morgan Hallquist