Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Harp

Navarre,FL

Summary

Adept at elevating guest experiences through exceptional service and efficient multitasking, I have honed my skills at establishments like Texas Roadhouse. My expertise encompasses advanced POS system proficiency and a strong work ethic, contributing to significant improvements in customer satisfaction and dining efficiency. My collaborative spirit and ability to quickly resolve complaints have consistently enhanced team performance and guest loyalty.


Overview

5
5
years of professional experience

Work History

Server

Chedders Scratch Kitchen
06.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Texas Roadhouse
05.2020 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Milton High School
Milton, FL
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • High volume dining
  • Team collaboration
  • Sales techniques

Timeline

Server

Chedders Scratch Kitchen
06.2023 - Current

Server

Texas Roadhouse
05.2020 - 06.2023

High School Diploma -

Milton High School

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Morgan Harp